Tiffany Parkin
Jackson,NJ
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
15
15
years of professional experience
Work History
Front Desk Medical Receptionist/ Dental Assistant
Phillip Dental
Freehold,NJ
01.2025 - Current
- Helped patients complete necessary medical forms and documentation.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Assisted in surgeries/dental procedures performed periodontal charting and set up patient for xrays
- sterilized all instruments and set up rooms according to OSHA standards
OWNER
Beautifful Tresses
Jackson, USA
06.2020 - Current
- Managed the daily operations related to customer service, inventory management, and marketing
- Maintained a high standard of customer service
- Negotiated contracts and agreements with business partners, vendors, and customers
Front Desk Receptionist/ Stylist
Ulta Beauty
Freehold, USA
03.2014 - 07.2020
- Developed new techniques for creating unique looks for customers based on their individual style preferences
- Led the implementation of innovative marketing strategies that increased customer loyalty and retention rates
- Provided high-end hair styling services, including coloring, cutting, perming, and straightening to clients of varying ages
Front Desk Receptionist/ Key Holder/ Stylist
Regis Corporation
Freehold, USA
01.2010 - 12.2012
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
- Assisted customers with product selection, price checks, returns and exchanges, and special orders
- Managed opening and closing functions
Education
Cosmetology License -
OCC
Toms River, NJSkills
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
Timeline
Front Desk Medical Receptionist/ Dental Assistant
Phillip Dental
01.2025 - Current
OWNER
Beautifful Tresses
06.2020 - Current
Front Desk Receptionist/ Stylist
Ulta Beauty
03.2014 - 07.2020
Front Desk Receptionist/ Key Holder/ Stylist
Regis Corporation
01.2010 - 12.2012
Cosmetology License -
OCC
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