Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Tifany Valeria Melara Mejicanos

Arlington,VA

Summary

Results-driven Manager experienced in enhancing team performance and ensuring customer satisfaction. Improved service delivery and operational success through effective project management and task prioritization. Delivered exceptional customer service by efficiently resolving escalated support issues and collaborating with team to achieve business goals.

Overview

2
2
Languages
1
1
Certification
3
3
years of post-secondary education
5
5
years of professional experience

Work History

Project Coordinator

HDZ Mechanical
Lanham, Maryland
03.2025 - Current
  • Coordinated project schedules and timelines for mechanical installations.
  • Facilitated communication between engineering teams and clients.
  • Managed project documentation and ensured compliance with standards.

Manager

Mezeh
Bryans Road
08.2024 - Current
  • Managed daily operations to ensure efficient service and customer satisfaction.
  • Trained and mentored staff to enhance performance and teamwork.
  • Coordinated inventory management and ordering processes for optimal stock levels.

Shift Manager

Arby's
Bryans Road, Maryland
02.2022 - 08.2024
  • Supervised daily operations during shifts to ensure efficient service delivery.
  • Trained and mentored team members on food safety and customer service protocols.
  • Managed inventory levels and ordered supplies to maintain stock availability.

Education

Associate of Arts - Human Resources Development

Prince George's Community College
Upper Marlboro, MD
01.2023 - 04.2026

Skills

  • Project management
  • Account management
  • Customer service
  • Call management
  • Task prioritization
  • Multi-task management
  • Document control
  • Spreadsheets
  • Data entry
  • Email management
  • Microsoft outlook
  • Call center procedures
  • Team building
  • Communication skills
  • Customer relations
  • Reading comprehension
  • Script adherence

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • communication skills awarded
  • Microsoft Software skills classes

References

References available upon request.

Timeline

Project Coordinator

HDZ Mechanical
03.2025 - Current

Manager

Mezeh
08.2024 - Current

Associate of Arts - Human Resources Development

Prince George's Community College
01.2023 - 04.2026

Shift Manager

Arby's
02.2022 - 08.2024
Tifany Valeria Melara Mejicanos