Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffanee Pollan

San Antonio,TX

Summary

Reliable Shift Leader with six years in service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
07.2022 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.

Pharmacy Technician

Costco
10.2021 - 05.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Pharmacy Technician

Kroger
12.2018 - 10.2021

Barista

Starbucks
09.2016 - 12.2018

Education

Nursing

Loewenberg School of Nursing-University of Memphis
Memphis, TN

Skills

  • Inventory Management
  • Guest Inquiries
  • Station Preparation
  • Register Preparation
  • Suggestive Selling
  • Employee Performance Monitoring

Timeline

Shift Supervisor

Starbucks
07.2022 - 08.2023

Pharmacy Technician

Costco
10.2021 - 05.2022

Pharmacy Technician

Kroger
12.2018 - 10.2021

Barista

Starbucks
09.2016 - 12.2018

Nursing

Loewenberg School of Nursing-University of Memphis

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Tiffanee Pollan