Summary
Overview
Work History
Education
Skills
Timeline
National Honors Society of Collegiate Scholars
National Society of Collegiate Scholars
The National Honors Society
Generic

Tiffaney Morgan

Orlando

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Yard House. Recognized for enhancing guest satisfaction through personalized service and effective complaint resolution. Proficient in cash handling and maintaining a clean environment, ensuring a welcoming atmosphere even during peak hours.

Overview

9
9
years of professional experience

Work History

Server

Yard House
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Quail Ridge Country Club
07.2021 - 01.2022
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Erickson Living®
03.2018 - 08.2019
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Front of House Employee

Chic-Fil-A
01.2017 - 02.2018
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

Bachelor of Science - Communication Sciences And Disorders

University of Central Florida
Orlando, FL
05-2026

Associate of Science - STEM

Palm Beach State College
Lake Worth, FL
08-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Yard House
10.2022 - Current

Server

Quail Ridge Country Club
07.2021 - 01.2022

Server

Erickson Living®
03.2018 - 08.2019

Front of House Employee

Chic-Fil-A
01.2017 - 02.2018

Bachelor of Science - Communication Sciences And Disorders

University of Central Florida

Associate of Science - STEM

Palm Beach State College

National Honors Society of Collegiate Scholars

NSCS

National Society of Collegiate Scholars

The NSCS is recognized for academic excellence as a member of a nationwide honors organization emphasizing scholarship, leadership, and service. Engaged in professional development, networking opportunities, and community service initiatives.

The National Honors Society

Selected for outstanding achievement in scholarship, leadership, service, and character. Participated in community service projects and leadership development opportunities.

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