Tiffani Bowlin
Cookeville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Food City
02.2022 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Pharmacy Technician
Publix
11.2017 - 02.2021
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Certified Pharmacy Technician
Walgreens
08.2016 - 10.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Order Processing Clerk
Colinx
05.2014 - 08.2016
- Expedited urgent orders through close coordination with shipping carriers, ensuring prompt delivery for time-sensitive requests.
- Maintained comprehensive records of all processed orders for future reference, aiding in tracking shipments and resolving disputes.
- Contributed to team efficiency by cross-training in various roles within the order processing department, ensuring seamless coverage during absences or peak periods.
- Enhanced order accuracy by meticulously reviewing and verifying customer information and product details.
Accounts Receivable/Accounts Payable Clerk
Perfection Painting And Design
03.2013 - 05.2014
- Assisted management in making informed decisions by generating detailed reports highlighting key financial metrics related to accounts receivable/payable operations.
- Boosted productivity by automating data entry processes and implementing efficient record-keeping systems.
- Safeguarded company assets by vigilantly monitoring unauthorized transactions and promptly addressing any irregularities detected in the system.
- Supported budgeting efforts by providing accurate historical data on expenses and tracking trends in accounts payable/receivable activities.
Softlines Team Leader
Target
03.2012 - 04.2013
- Managed inventory levels effectively, reducing stockouts and maintaining optimal stock levels.
- Championed corporate initiatives such as sustainability programs or charitable partnerships within the department.
- Oversaw daily operations in the softlines department, ensuring smooth workflow and efficient task completion.
- Resolved escalated customer issues professionally, maintaining a high level of customer satisfaction.
- Collaborated closely with cross-functional teams for successful promotional events and store initiatives.
- Trained new team members on company protocols, leading to increased productivity and job satisfaction.
- Organized seasonal clearance events, maximizing sell-through rates on end-of-season merchandise.
Education
Bachelor of Science - Interdisciplinary Studies
Tennessee Technological University
Cookeville, TN05.2024
Certificate of Completion - Pharmacy Technician
Fortis Institute - Cookeville
Cookeville, TN07.2017
High School Diploma -
Monterey High School
Monterey, TN05.2009
Skills
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Attention to Detail
- Customer Service
- Prioritization and Organization
- Resolving Complaints
- Employee Training
- Staff Leadership
- HIPAA Compliant
Certification
Certified Pharmacy Technician
References
Derek Walker -Pharmacy Manager, Walgreens
931-267-4295
Lacey Kinney -Pharmacist, Food City
931-319-1272
Taylor Anderson -Personal Reference
931-881-8383
Jillian Butler- Personal Reference
931-252-0640
Timeline
Certified Pharmacy Technician
Food City
02.2022 - Current
Certified Pharmacy Technician
Publix
11.2017 - 02.2021
Certified Pharmacy Technician
Walgreens
08.2016 - 10.2017
Order Processing Clerk
Colinx
05.2014 - 08.2016
Accounts Receivable/Accounts Payable Clerk
Perfection Painting And Design
03.2013 - 05.2014
Softlines Team Leader
Target
03.2012 - 04.2013
Bachelor of Science - Interdisciplinary Studies
Tennessee Technological University
Certificate of Completion - Pharmacy Technician
Fortis Institute - Cookeville
High School Diploma -
Monterey High School
Similar Profiles
James HallJames Hall
Meat Department Associate at Food CityMeat Department Associate at Food City
Zane BradleyZane Bradley
Stocker (Retail) at Food CityStocker (Retail) at Food City
Dan PerryDan Perry
Meat Cutter at Food CityMeat Cutter at Food City
Evan CrossEvan Cross
Assistant Stock Manager at Food CityAssistant Stock Manager at Food City
Jacob BrownJacob Brown
Firefighter at City Of McMinnvilleFirefighter at City Of McMinnville