Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TIFFANI HELENA SCOTT

TIFFANI HELENA SCOTT

Tallahassee

Summary

Experienced Pharmacy Technician with healthcare, rehabilitation, and customer service experience. Skilled in patient care, medication management, insurance coordination, healthcare operations, and regulatory compliance. Currently pursuing a Master's in Health Administration with a strong interest in healthcare leadership and administration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
01.2015 - Current
  • Support prescription processing, medication preparation, inventory control, and patient services.
  • Coordinate with healthcare providers and insurance companies to resolve medication coverage issues.
  • Maintain compliance with pharmacy regulations, infection-control standards, and patient confidentiality requirements.
  • Provide COVID-19 testing support and deliver exceptional customer service.

Rehabilitation Technician

Coral Gables Rehabilitation Center
01.2015 - 01.2017
  • Assisted physical, occupational, and speech therapists with patient treatments and daily living activities.
  • Monitored patient information, maintained records, scheduled appointments, and prepared treatment areas.
  • Ensured equipment sterilization and adherence to safety protocols.

Customer Service Representative

MarVern Enterprises
01.2011 - 01.2013
  • Managed resident relations, leasing support, contract administration, and front-office operations.
  • Resolved tenant concerns and coordinated leasing activities for residential properties.

Education

Master of Health Administration -

Florida A&M University
Tallahassee, FL
01-2027

Bachelor of Health Science - undefined

Florida A&M University
Tallahassee, FL
01-2015

Skills

  • Patient Care
  • Medication Management
  • Healthcare Administration
  • Insurance Coordination
  • Customer Service
  • Medical Documentation
  • Microsoft Office
  • Regulatory Compliance

Certification

  • Immunizer Certification (January 2024)
  • CPR Certification
  • Certification in Rehabilitation Management

Timeline

Pharmacy Technician

CVS Pharmacy
01.2015 - Current

Rehabilitation Technician

Coral Gables Rehabilitation Center
01.2015 - 01.2017

Customer Service Representative

MarVern Enterprises
01.2011 - 01.2013

Bachelor of Health Science - undefined

Florida A&M University

Master of Health Administration -

Florida A&M University