Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Certifications and awards upon request
Generic

Tiffani Kendrick

Grain Valley

Summary


Equipped with strong problem-solving abilities, willingness to learn, excellent communication skills, crisis management and navigating challenging assignments. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Case Manager Supervisor

Electronic Sentencing Alternative
08.2022 - 08.2024
  • Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
  • Reduced caseload backlog by efficiently prioritizing cases and delegating tasks to appropriate staff members.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Provided leadership, guidance and support to staff members.
  • Collaborated with interdisciplinary teams to develop holistic care plans addressing all aspects of clients'' lives.
  • Oversaw accurate documentation of client progress notes, maintaining compliance with legal requirements as well as organizational policies and procedures.

Sergeant of Investigations

City of Greenwood Missouri
08.2019 - 04.2022
  • Conducted thorough investigations to resolve cases efficiently and accurately.
  • Collaborated with law enforcement agencies to gather evidence and support ongoing investigations.
  • Analyzed crime scene data to identify patterns and potential leads for further inquiry.
  • Prepared detailed reports summarizing findings and presenting recommendations for prosecution.
  • Maintained accurate records of case progress, ensuring compliance with department policies and regulations.
  • Created a safe and supportive environment for team members to voice concerns or ideas for improvement, fostering an atmosphere of open communication and collaboration.
  • Evaluated personnel performance regularly, offering constructive feedback and mentoring opportunities for professional growth within the unit.
  • Led a team of investigators responsible for handling sensitive cases involving children or vulnerable adults, ensuring their protection throughout the process.

Detective Corporal

City of Grandview Missouri
10.2001 - 05.2019


  • Improved case resolution rates by conducting thorough investigations and utilizing advanced interview techniques.
  • Handled sensitive investigations involving vulnerable populations, demonstrating compassion and professionalism while securing justice for victims.
  • Managed complex caseloads with precision, prioritizing time-sensitive investigations while maintaining a high level of attention to detail in all cases.
  • Testified in court proceedings as an expert witness, providing accurate and compelling testimony that contributed to successful prosecutions.
  • Provided expert consultation to fellow detectives on challenging cases, offering guidance and insight based on extensive experience in criminal investigations.

Education

Missouri Post Law Enforcement Certification - Law Enforcement

Kansas City Regional Police Academt
Kansas City
08-1999

No Degree -

Longview Metropolitan Community College
Kansas City, MO
08-1992

High School Diploma -

William Chrisman High School
Independence
05-1991

Skills

  • Client advocacy
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Case documentation
  • Conflict resolution
  • Crisis intervention
  • Report writing
  • Case assessment
  • Problem-solving

Accomplishments

  • Achieved success by restructuring multiple procedural issues with accuracy and efficiency.
  • Promoted a positive work environment by fostering a safe work space facilitating open communication.

Certification

  • Certified Manager, ESA (Electronic Sentencing Alternative) - August 2022 - May 2024

Timeline

Case Manager Supervisor

Electronic Sentencing Alternative
08.2022 - 08.2024

Sergeant of Investigations

City of Greenwood Missouri
08.2019 - 04.2022

Detective Corporal

City of Grandview Missouri
10.2001 - 05.2019

Missouri Post Law Enforcement Certification - Law Enforcement

Kansas City Regional Police Academt

No Degree -

Longview Metropolitan Community College

High School Diploma -

William Chrisman High School

Certifications and awards upon request

Many Certifications, to include School Resource Supervisor and Management, Many certifications in crimes against persons for Law Enforcement. Received the Bronze Award by Missouri Police Chiefs Association for work involving a serial rape case. Received Support Employee of the Year for work as a School Resource Office in the Grandview School District in 2004. All certifications and awards will be provided upon request. 

Similar Profiles

CREATE PROFILE