Tiffani Ramcharan
South Hempstead,NY
Overview
9
9
years of professional experience
Work History
Supervisor
Starbucks
07.2022 - Current
- Manage 10 to 12 team members at a high volume store region over 50 customers per half hour
- Collaborated with the store manager, other supervisors and the district manager, to discuss new opportunities for the business
- Proficient and precise in cash handling (i.e
- The store deposit, the bank's change order and parring four registers to the standard amount)
- Monitor business levels and results with the store manager, and realigned team positions to provide optimal coverage for customer demands and patterns
Barista
Starbucks
07.2021 - Current
- Proficient at each station in the workplace
- Efficient in multitasking and time management
- Provided customer connections to ensure long-term sales
- Maintain highest standards of conduct and service to support the company's reputations
- Training, new employees and operational procedures
Private Travel Tutor
Self Employed
01.2020 - 12.2020
- Worked with students ranged from 5 to 16-years-old
- Helped students adjust to online learning during the COVID-19 Pandemic
- Aided students in their troubled areas of education
- Provided patience, positivity, empathy, active listening and communication
Administrative Assistant
RVJ Properties & 127 McKinley LLC
01.2016 - 12.2018
- Organized and filed documents pertaining to two apartment buildings in Brooklyn, NY
- Proficiency in Microsoft Office
- Screened phone calls, inquiries & requests
Education
Bachelor of Science - Healthcare Administration
Adelphi University
12.2023
Skills
- Customer Service Excellence
- Leadership & Team Management
- Operations & Inventory Management
- Time Management & Multitasking
- Problem-Solving & Decision-Making
- Sales & Revenue Growth
- Health & Safety Compliance
- Microsoft Office
- Cash handling accuracy
- Staff motivation
Languages
English
Native or Bilingual
Caribbean Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Supervisor
Starbucks
07.2022 - Current
Barista
Starbucks
07.2021 - Current
Private Travel Tutor
Self Employed
01.2020 - 12.2020
Administrative Assistant
RVJ Properties & 127 McKinley LLC
01.2016 - 12.2018
Bachelor of Science - Healthcare Administration
Adelphi University