Tiffani Roedema
Hanover,MI
Summary
10+ years of experience, specializing in continuous improvement, client relationships and cross functional leadership's. Proven track record of building a strong client relationship and identifying opportunities to enhance the customer experience and improve satisfaction ratings.
Accounts receivables/payables
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in attention to detail with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
13
13
years of professional experience
Work History
Customer Service Representative/Accounting
Classic Turning
06.2012 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer/vendor complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers, vendors and the company alike.
- Responded to customer/vendors requests for products, services, and company information.
Education
High School Diploma -
Vandercook Lake
01-2006
Skills
- Detail Oriented
- Excellent written and oral communication
- Critical thinking
- Data entry
- Develops positive work place relationships
Timeline
Customer Service Representative/Accounting
Classic Turning
06.2012 - Current
High School Diploma -
Vandercook Lake
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