Tiffani Thursby
Hurricane,UT
Summary
Skilled Medical Assistant/Front Desk Receptionist with a proven track record at Canyon View Family Medical, excelling in patient-focused care and efficient check-in coordination. Demonstrated ability to maintain calm under pressure, ensuring seamless operations and high levels of customer satisfaction. Expert in procedure assistance and adept at communicating with patient families, significantly enhancing patient experiences.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Canyon View Family Medical
Mapleton, UT
10.2021 - 06.2024
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Scheduled appointments for patients via phone and in person.
- Provided assistance to medical staff in performing minor surgical procedures.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Insurance Agent Assistant
State Farm
Ephraim, UT
01.2017 - 05.2017
- Handled incoming calls from customers to provide assistance with existing policies or to answer inquiries about new products.
- Generated quotes for customers based on their individual needs, budget constraints, and risk tolerance levels.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Assisted clients with filling out insurance applications and providing information about the different types of policies available.
Education
High School Diploma -
North Sanpete High School
Mt. Pleasant, UT05-2004
Some College (No Degree) - Nursing
Provo College
Provo, UTSkills
- Check-in coordination
- Patient-focused care
- Calm and level-headed under duress
- Proper sterilization techniques
- Communicating with patient families
- Customer service
- Procedure assistance
- Professional bedside manner
- Patient scheduling
Timeline
Medical Assistant/Front Desk Receptionist
Canyon View Family Medical
10.2021 - 06.2024
Insurance Agent Assistant
State Farm
01.2017 - 05.2017
High School Diploma -
North Sanpete High School
Some College (No Degree) - Nursing
Provo College
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