Tiffani Villanueva
San Diego,CA
Summary
Dairy Buyer with over a decade of experience. Demonstrates a strong blend of skills such as contract administration, inventory control, and continuous process improvement, coupled with an eagerness to embrace challenges and rapidly acquire new skills. Excels in teamwork and collaboration, driven by a positive attitude and a commitment to excellence .
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Box And Ship
07.2022 - 05.2023
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Handled customer inquiries and suggestions courteously and professionally.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Dairy Buyer
Performance Foodservice
01.2010 - 07.2019
- Negotiated favorable pricing with suppliers, resulting in reduced costs and increased profitability for the organization.
- Managed day-to-day purchasing operations by successfully sourcing and securing goods and services such as raw materials and production components.
- Developed strong relationships with vendors to ensure consistent product availability and quality.
- Participated in industry trade shows and conferences, expanding professional network and staying informed about new products or innovations within the dairy sector.
- Conducted regular inventory assessments, optimizing stock levels and minimizing waste through accurate forecasting.
- Coordinated closely with logistics teams, ensuring timely delivery of dairy products while minimizing supply chain disruptions.
- Optimized inventory turnover rates by closely monitoring demand patterns and adjusting order quantities accordingly.
- Analyzed and controlled product transfers, waste and spoilage.
- Rescheduled open orders in reaction to customer changes.
- Applied effective time management techniques to meet tight deadlines.
- Analyzed sales trends and adjusted purchasing strategies accordingly, maximizing profitability and minimizing overstock issues.
Assistant Buyer
Driscoll Foods
10.2007 - 01.2009
- Computed and created purchase orders in AS400 to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Collaborated with cross-functional teams to facilitate efficient and timely product delivery.
- Monitored incoming orders and tracked progress to meet deadlines.
- Resolved invoice discrepancies promptly, maintaining positive vendor relationships and preventing payment delays.
- Managed and maintained purchase orders and invoices.
Skills
- Vendor Management
- Cross-Functional Teamwork
- Purchasing Processes
- Data-driven decision-making
- Supplier Relations
- Friendly, Positive Attitude
- Microsoft Office
- Attention to Detail
- Dairy industry expertise
- Negotiation
Timeline
Customer Service Representative
Box And Ship
07.2022 - 05.2023
Dairy Buyer
Performance Foodservice
01.2010 - 07.2019
Assistant Buyer
Driscoll Foods
10.2007 - 01.2009