Tiffanie Dessau Property Manager
Owings Mills,MD
Summary
Results-driven Property Manager with a proven track record of providing exceptional quality living experiences and maximizing ROI for residential and commercial real estate portfolios. Increased occupancy rates by 41% and decrease delinquency by 38%. Highly skilled in tenant relations that result in increased occupancy and renewal rates.
Overview
7
7
years of professional experience
Work History
Strauss and Associates, CPA.
Financial and Tax Auditor
Owings Mills, Maryland
11.2024 - Current
- Analyze financial statements and supporting documentation to ensure accuracy and integrity of financial reporting.
- Prepare and file HOA and Condominium tax returns for the State of Maryland and Virginia, ensuring compliance with federal, state, and local tax regulations.
- Create financial reports using various Excel worksheets that calculate yearly property Revenue and Expenses.
Property Administrator
St John Properties, INC.
Windsor Mill, Maryland
01.2024 - 10.2024
- Developed and implemented strategies for timely rent collection, reducing overdue accounts and improving cash flow by 74% compared to previous quarter.
- Acted as the primary point of contact for tenant inquiries and concerns, ensuring timely resolution and effective communication.
- Collaborated with the accounting team to compile and organize financial reports to provide accurate insights into portfolio performance.
Assistant Property Manager
The Dolben Company
Towson, Maryland
05.2021 - 12.2023
- Assisted property manager in the daily operations of property management, including ROI management in order to increase property value.
- Implemented a more efficient leasing process that resulted in a 15% increase in lease conversions
- Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, which resulted in a 38% increase in lease renewals.
Leasing Manager
Morgan Properties
Anne Arundel County, MD
01.2018 - 05.2021
- Negotiated and executed hundred of lease agreements for a class B/C community.
- Spearheaded the development of new lease processes and updated Fair Housing laws to ensure the leasing team compliance.
- Led weekly team meetings regarding lease and occupancy goals, maintenance ready-units, resident event planning, and current market trends.
Education
Business Administration
The Community College of Baltimore County
Catonsville, MDTelecommunications
Howard Community College
Columbia, MDSkills
- Property Management Software Proficiency (eg, MRI, Yardi, CRM, Entrata, Rentcafe, Appfolio)
- Financial Analysis and Budget Management
- Superior Tenant Relations and Conflict Resolution
- Contract Negotiations and Vendor Management
- Leadership and Staff Development
- Market Analysis and Rent Revenue Management
- Operations Compliance
- Rent Collection Improvement
- Strategic Planning
References
- Available Upon Request.
Timeline
Strauss and Associates, CPA.
Financial and Tax Auditor
11.2024 - Current
Property Administrator
St John Properties, INC.
01.2024 - 10.2024
Assistant Property Manager
The Dolben Company
05.2021 - 12.2023
Leasing Manager
Morgan Properties
01.2018 - 05.2021
Business Administration
The Community College of Baltimore County
Telecommunications
Howard Community College