Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Coordinator
Nevada Behavioral Health
Las Vegas, NV
2022.09 - Current
Verified insurance eligibility and ensured coverage of services to be provided.
Adhered to HIPAA guidelines when handling confidential patient information.
Scheduled appointments for outpatients using the electronic health record system.
Site Lead
Curative
Las Vegas, NV
2021.09 - 2022.09
Setting up and preparing the test site, checking people in for an appointment and directing walk-ins, demonstrating how to test, checking insurance, leading the site.
Developed and implemented safety protocols for the site.
Collected specimens from patients suspected of having contracted Covid 19 virus as per established protocol.
Certified Nurse Assistant
Eastland Subacute & Rehabilitation
El Monte, CA
2020.12 - 2021.09
Reported any changes in a patient's condition immediately to the supervising nurse.
Assisted patients with activities of daily living, such as bathing and dressing.
Participated in team meetings with nurses, physicians and other healthcare personnel regarding patient care needs.
Rapid Response Driver
Illumination Foundation
Anaheim, CA
2020.05 - 2020.10
Demonstrated ability to handle emergency situations calmly and effectively.
Assisted with the coordination of services related to emergency shelter operations, including intake, case management, discharge planning and community referrals.
Provided transportation services to medical appointments or other essential errands for shelter residents.
Direct Care Staff
SAILS Group
Costa Mesa, CA
2019.02 - 2020.10
Promoted a positive environment that respects the dignity of residents and clients.
Provided emotional support and encouragement to clients during difficult times.
Documented current patient information to update vital signs, behaviors, and eating habits.
Caregiver
Right At Home
Rancho Cucamonga, CA
2018.12 - 2019.03
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Patient Care Coordinator
Quest Diagnostics
Santa Ana, CA
2018.04 - 2019.02
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Offered resolutions to de-escalate calls and solve customer issues.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Personal Care Aide
Nurse Next Door
Anaheim, CA
2017.09 - 2018.08
Ensured that all safety measures were followed within the home environment at all times.
Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
Prepared meals according to dietary specifications and assisted with feeding when necessary.
Care Manager
Sunrise Senior Living
Santa Ana, CA
2016.02 - 2017.08
Followed safe lifting and transferring techniques to transport residents.
Supported bathing, dressing and personal care needs.
Maintained detailed records of services performed on clients.
Education
DIPLOMA - Medical Assistant
United Education Institute
Anaheim, CA
2016-07
High School Diploma -
Irvine High School
Irvine, CA
2015-06
Skills
Problem-Solving
HIPAA Compliance
Written/Verbal Communication
Active Listening and Learning
Certification
CPR CERTIFIED
Timeline
Patient Access Coordinator
Nevada Behavioral Health
2022.09 - Current
Site Lead
Curative
2021.09 - 2022.09
Certified Nurse Assistant
Eastland Subacute & Rehabilitation
2020.12 - 2021.09
Rapid Response Driver
Illumination Foundation
2020.05 - 2020.10
Direct Care Staff
SAILS Group
2019.02 - 2020.10
Caregiver
Right At Home
2018.12 - 2019.03
Patient Care Coordinator
Quest Diagnostics
2018.04 - 2019.02
Personal Care Aide
Nurse Next Door
2017.09 - 2018.08
Care Manager
Sunrise Senior Living
2016.02 - 2017.08
DIPLOMA - Medical Assistant
United Education Institute
High School Diploma -
Irvine High School
CPR CERTIFIED
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