Tiffanie Rhymes
EZ Pawn & Diamonds
Austin,TX
5
years of professional experience
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Work History
Store Manager
2 Years 2 Months- Analyzed sales data to identify trends, guiding inventory strategies that aligned with customer demand.
- Managed store employees in fast-paced environment through proactive communication, fostering a cohesive team dynamic.
- Assisted with hiring, training, and mentoring new staff, enhancing team capabilities and service quality.
- Analyzed sales data to identify trends and inform strategic inventory decisions.
Store Manager
1 Year 10 Months- Conducted daily store operations, including opening and closing procedures and cash handling, as well as managing daily banking activities such as deposits and withdrawals.
- Resolved customer complaints in a timely manner.
- Strengthened workflow productivity through hiring, managing, and training top talent to enhance team capabilities.
- Analyzed financial data to identify areas of improvement.
- Monitored employee performance, identifying gaps for corrective action and opportunities for targeted training.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Assessed operational efficiency of the store's departments.
Shift Leader
1 Year- Maintained an organized work environment by delegating tasks to staff to optimize group productivity.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Collaborated with various departments to support overall store operations. around the store to ensure everything runs smoothly.
Education
High School Diploma
Skills
Shrinkage Control
Inventory management
Team Development
Customer service
Problem-solving
Operational Efficiency
Multitasking and organization
Cash management
Timeline
Store Manager
EZ Pawn & Diamonds
06.2024 - CurrentRead More
Store Manager
Cash America Pawn
05.2022 - 03.2024Read More
Shift Leader
BuyBuyBaby
06.2021 - 06.2022Read More
Del Valle High School
High School Diploma
Read More