Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffanie Underwood

Ogden,Utah

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.


Overview

12
12
years of professional experience

Work History

Certified Nursing Assistant

Holy Cross Hospital Davis ICU
05.2023 - 11.2024
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.

Certified Nursing Assistant

Holy Cross Hospital Davis BHU
01.2022 - 05.2023
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
  • Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
  • Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
  • Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Established rapport with clients, fostering trust and engagement in therapeutic activities.
  • Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Treated clients and families with respect and dignity.
  • Conducted continuous rounding to ensure client safety.

Certified Nursing Assistant

George E. Wahlen Veterans Home
01.2021 - 01.2022
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Program Coordinator

TURN Community Services
08.2012 - 02.2021
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Designed program implementation and maintenance plan.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Improved team collaboration with establishment of regular coordination meetings and updates.
  • Improved staff efficiency by introducing new project management tools and training.
  • Conducted thorough needs assessments to identify community requirements, shaping future program development.
  • Led transition to virtual program delivery model during unforeseen circumstances, ensuring continuity of services.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Facilitated programming by coordinating resources and deliverables between departments.
  • Monitored programming schedules, conformance to guidelines and quality.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.
  • Improved program offerings based on changing trends, audience feedback and directives from station owners.
  • Developed and recommended policies and procedures for evaluating programs.
  • Identified risks and developed mitigation plans.
  • Supervised media programming team and provided feedback to drive quality programming.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Created patient MAR and detailed record of medication administration.
  • Assisted patients with bladder irrigation, per doctors orders.
  • Administered tube feedings by hand or with an electronic pump.

Education

Ogden-Weber Technical College
Ogden, Utah
11.2021

Skills

  • Time management
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Basic life support
  • Emergency response
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Infection control practices
  • Patient advocacy
  • Electronic charting
  • Direct patient care

Timeline

Certified Nursing Assistant

Holy Cross Hospital Davis ICU
05.2023 - 11.2024

Certified Nursing Assistant

Holy Cross Hospital Davis BHU
01.2022 - 05.2023

Certified Nursing Assistant

George E. Wahlen Veterans Home
01.2021 - 01.2022

Program Coordinator

TURN Community Services
08.2012 - 02.2021

Ogden-Weber Technical College

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