Dedicated professional with a strong work ethic and a background in healthcare and child supervision. At Dickinson ISD, I ensured student safety and comfort while effectively communicating with drivers and parents. Proficient in medical office procedures and HIPAA compliance, I excel in multitasking and providing compassionate patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
School Bus Monitor
Dickinson ISD
10.2019 - 10.2020
Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
Worked with bus driver and parents to meet specialized needs of passengers.
Enforced TX safety guidelines for passenger transportation to keep children safe and driver free of distraction.
Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
Taught and modeled safe bus riding practices to students.
Medical Assistant/Receptionist
Internal Medicine Dr. Jose Mayen
01.2011 - 06.2012
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
Organized insurance claims processing, reducing errors and ensuring timely payments for services rendered.
Prepared and processed patient referrals and transfer requests.
Certified Nursing Assistant
Regency Village Care Center
04.2009 - 10.2010
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Certificate of Completion - Coding And Reimbursement Methodologies
College of The Mainland
Texas City, TX
12-2014
GED -
San Jacinto College
Pasadena, TX
01-2013
Certificate Medical Assistant -
Texas School of Business
Friendswood, TX
01-2011
Skills
Strong work ethic
Respectfulness
Patience and empathy
Child supervision
Verbal communication
Multitasking
Direct patient care
Medical office procedures
Healthcare industry
HIPAA compliance
Reliable team player
Certification
Certified Paraprofessional Assessment of Competencies, Dickinson ISD
Certified Coding and Reimbursement Methodologies, College of the Mainland
Certified Medical Assistant, Texas School of Business
Certified Nurse Assistant, Baywind Village
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
School Bus Monitor
Dickinson ISD
10.2019 - 10.2020
Medical Assistant/Receptionist
Internal Medicine Dr. Jose Mayen
01.2011 - 06.2012
Certified Nursing Assistant
Regency Village Care Center
04.2009 - 10.2010
Certificate of Completion - Coding And Reimbursement Methodologies