Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany A. Wood

San Diego,USA

Summary

Results-oriented specialist with a decade of diverse experience across various industries and settings. Known for providing exceptional customer service to guarantee utmost customer satisfaction, leading to repeat business and increased market presence for potential new ventures. Skilled in administration, property management, accounts receivable, sales and marketing, and initiating social media business endeavors.

Overview

18
18
years of professional experience

Work History

Office Assistant

Rainbow Protea
03.2021 - 11.2024
  • Facilitated smooth operations by efficiently handling phone calls, emails and visitor inquiries.
  • Provided the best customer service by promptly addressing inquiries and concerns via phone and email.
  • Entering and updating records in database with keen eye for detail.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
  • Handled customer inquiries professionally and efficiently while demonstrating expert knowledge of various flower types, care requirements.

Senior Beauty Advisor

CVS Pharmacy
02.2017 - 01.2020
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Customer Service Representative

The Whole Wheatery
02.2016 - 02.2017
  • Consulted with and answered customer’s questions regarding use and benefits of various foods, juices, supplements, vitamins, minerals, homeopathic compounds and herbs
  • Worked with onsite nutritionist to help customers improve and maintain health

Owner/Manager/Sales and Marketing Representative

ItWorks Global
05.2014 - 08.2016
  • Started home run business using social media and one on one connections
  • Created marketing opportunities by promoting products at local and state fairs, community events, and multiple social media outlet

Leasing Consultant

Gold Coast Residential
07.2012 - 10.2014
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Beauty Advisor

CVS Pharmacy
06.2009 - 01.2011
  • Worked with vendors to create events that drove sales
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Accounts Receivable/Billing Specialist

Shea, Stokes and Roberts Law Corporation
06.2006 - 07.2008
  • Assisted accounts payable department entering expense reports and vendor invoices, and completing month end duties
  • Ensured compliance with relevant accounting standards and company policies throughout all aspects of the accounts receivable function.

Education

MUA Make-up Artist Certification -

Bellus Beauty Academy
San Diego, CA
01.2009

Business Courses -

Mesa Community College
San Diego, CA
01.2003

Skills

  • Customer Service
  • Quality Control
  • Sales
  • Marketing
  • Time management
  • Data entry

Timeline

Office Assistant

Rainbow Protea
03.2021 - 11.2024

Senior Beauty Advisor

CVS Pharmacy
02.2017 - 01.2020

Customer Service Representative

The Whole Wheatery
02.2016 - 02.2017

Owner/Manager/Sales and Marketing Representative

ItWorks Global
05.2014 - 08.2016

Leasing Consultant

Gold Coast Residential
07.2012 - 10.2014

Beauty Advisor

CVS Pharmacy
06.2009 - 01.2011

Accounts Receivable/Billing Specialist

Shea, Stokes and Roberts Law Corporation
06.2006 - 07.2008

Business Courses -

Mesa Community College

MUA Make-up Artist Certification -

Bellus Beauty Academy

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Tiffany A. Wood