Tiffany Bailey
Pulaski,TN
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
6
6
years of professional experience
Work History
Bank Teller
Bank of Frankewing
Pulaski, TN
03.2024 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided assistance to other tellers during peak business hours as needed.
- Educated customers about different types of banking services available at the branch.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Maintained confidentiality of bank records, transactions and customer information.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Researched customer inquires regarding their accounts using internal banking systems.
- Maintained accurate records of all financial transactions.
- Assisted customers with basic technical issues related to digital banking platforms.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Welcomed customers and offered pleasant service during entire transaction.
Online Reseller
Amazon
Pulaski, TN
02.2018 - Current
- Assisted with the development of new product offerings based on market research results.
- Maintained accurate records of all transactions for audit purposes.
- Managed inventory levels to ensure timely delivery of orders.
- Ensured compliance with local laws related to selling products online.
- Responded promptly to customer inquiries regarding order status updates.
- Provided customer service support via email, phone and live chat.
- Developed marketing strategies to promote products across multiple channels including social media, email campaigns and web advertising.
- Received and processed payments from customers using electronic transaction services.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
Education
Associate of Applied Science - Business Management
Columbia State Community College
Columbia, TN12-2021
Skills
- Customer Needs Assessment
- Asset Management
- Customer Relationship Management
- Money Handling
- Cash counting
- Financial Transactions
- Online platforms
- Payment Processing
- Order Fulfillment
Timeline
Bank Teller
Bank of Frankewing
03.2024 - Current
Online Reseller
Amazon
02.2018 - Current
Associate of Applied Science - Business Management
Columbia State Community College
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