TIFFANY BANKSTON
Opa-Locka,FL
Summary
Strong track record in enhancing customer satisfaction through attentive service and personalized interactions. Proven ability to multitask effectively in high-pressure environments while fostering positive relationships. Leadership in mentoring new hires contributes to team efficiency and a welcoming atmosphere.
Overview
9
9
years of professional experience
Work History
Server
Dennys Restaurant
Coral Gables, FL
08.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints professionally, maintaining positive relationships and ensuring guest contentment.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Some College (No Degree) - Funeral Services
Miami Dade College
Miami, FLSkills
- Exceptional customer service
- Guest Engagement
- Cash Handling
- Attention to Detail
- Multitasking Abilities
- Problem-Solving
- Team Leadership
- Teamwork and Collaboration
- Dependability
- Excellent Communication
- Decision-Making
- Strong Work Ethic
- Relationship Building
Timeline
Server
Dennys Restaurant
08.2017 - Current
Some College (No Degree) - Funeral Services
Miami Dade College