Tiffany Bell
Brunswick,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Driver
Wallenius Wilhelmsen
07.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Shuttle Van Driver
International Auto Processing
06.2023 - 10.2024
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Contributed to accident prevention efforts by adhering to all traffic laws and company safety guidelines during daily operations.
- Collaborated with dispatchers to effectively communicate delays or changes in routes due to traffic or other unforeseen circumstances.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
CSR
Ttec (TeleTech) - HealthCare Solutions
10.2022 - 06.2023
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Identified and resolved discrepancies and errors in customer accounts.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
Chat Support Specialist
StarTek
06.2021 - 10.2022
- Managed high-volume chat inquiries, maintaining professionalism under pressure and prioritizing tasks effectively.
- Resolved complex technical issues for customers, demonstrating patience, persistence, and expertise in troubleshooting techniques.
- Assisted customers in navigating company website features, resulting in improved user experience and customer retention rates.
Certified Nursing Assistant
Heavenly Home Health Care
05.2017 - 05.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Upheld infection control and prevention policies across different patient-facing areas.
Dental Assistant
Dr Medelsohn DDS
06.2015 - 10.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
Family Dental
08.2013 - 06.2015
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
Education
Dental Assistant Diploma -
Everest College
Chesapeake, VA05-2012
High School Diploma -
King's Fork High School
Suffolk, VA08-2008
Skills
- Time management
- Valid Driver's license
- Data entry proficiency
- Payment processing
- Claims processing software
- Medical terminology
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Instrument sterilization techniques
- Patient scheduling
- Dental software management
Timeline
Driver
Wallenius Wilhelmsen
07.2024 - Current
Shuttle Van Driver
International Auto Processing
06.2023 - 10.2024
CSR
Ttec (TeleTech) - HealthCare Solutions
10.2022 - 06.2023
Chat Support Specialist
StarTek
06.2021 - 10.2022
Certified Nursing Assistant
Heavenly Home Health Care
05.2017 - 05.2020
Dental Assistant
Dr Medelsohn DDS
06.2015 - 10.2016
Dental Assistant
Family Dental
08.2013 - 06.2015
Dental Assistant Diploma -
Everest College
High School Diploma -
King's Fork High School
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