Tiffany Blackwood
Hyattsville,MD
Summary
Dynamic customer service professional with a proven track record at Plum Tree Restaurant, excelling in customer assistance and complaint resolution. Known for enhancing customer satisfaction through attentive service and effective communication. Strong work ethic and integrity, complemented by skills in cash handling and order taking, ensuring seamless transactions and positive experiences.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
Plum Tree Restaurant
08.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Store Clerk
Sampers Cash & Carry
11.2020 - 08.2022
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
- Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
- Resolved customer complaints diplomatically by listening attentively, offering solutions, and escalating issues when necessary.
- Received positive feedback from customers due to attentive service and knowledgeable product recommendations.
Office Attendant
KFC Distribution
06.2019 - 06.2020
- Assisted in compiling reports for management review by collecting relevant data from different sources within deadline constraints.
- Contributed to cost-saving measures by monitoring expenses on office supplies and equipment maintenance contracts.
- Streamlined day-to-day operations through continuous improvement initiatives aimed at enhancing workflow processes and resource allocation.
- Maintained office supplies inventory, reducing downtime due to lack of resources.
- Greeted visitors professionally, providing a welcoming atmosphere and assisting with their needs.
- Completed data entry tasks efficiently, ensuring accuracy and confidentiality of information.
Education
Certificate - House Keeping
Kingsgate Heart Academy
Kingston,Jamaica West Indies05-2012
Certificate - Data Entry
Heart Academy
Kingston Jamaica West Indies 11-2007
No Degree - General Studies
Clan Carthy
Kingston Jamaica West Indies09-2000
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Order taking
Timeline
Cashier
Plum Tree Restaurant
08.2022 - 03.2023
Retail Store Clerk
Sampers Cash & Carry
11.2020 - 08.2022
Office Attendant
KFC Distribution
06.2019 - 06.2020
Certificate - House Keeping
Kingsgate Heart Academy
Certificate - Data Entry
Heart Academy
No Degree - General Studies
Clan Carthy
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