Tiffany Boateng
Elizabeth,NJ
Summary
Detail-oriented Health Informatics professional with experience in Epic and MEDITECH systems, patient access operations, and revenue cycle workflows. Combines healthcare operations knowledge with technical skills in SQL, Python, Tableau, and healthcare data analysis. Demonstrated success maintaining data accuracy, supporting complex workflows, and transforming data into actionable insights through dashboard development and analytics projects. Seeking an Application Analyst or Health Informatics Analyst opportunity to support healthcare technology initiatives and system optimization.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Patient Access Representative
University Hospital NJ
Newark, NJ
05.2024 - Current
- Executed insurance verification and authorizations while troubleshooting workflow across multiple healthcare systems
- Validated patient demographic and insurance data within Epic EHR to ensure data integrity and support revenue cycle operations
- Collaborated with clinical and administrative teams to enhance patient access workflows and improve data quality
Patient Access Registrar
Hoboken University Medical Center
Hoboken, NJ
03.2023 - 05.2024
- Executed patient registration for inpatient, outpatient, and emergency services, ensuring accuracy of data entry within MEDITECH system for seamless patient processing
- Confirmed insurance coverage and updated patient records to facilitate timely billing and reimbursement
- Collected required documentation and secured patient signatures to ensure compliance with admission and regulatory requirements
- Supported patient flow by coordinating registration, intake, and communication across departments
Customer Service Representative/Cleaner
Planet Fitness
Elizabeth, NJ
06.2022 - 09.2023
- Assisted members and guests with inquiries, accounts, and front desk operations to enhance overall customer experience
- Processed memberships and transactions using POS systems while managing phone communications to ensure accurate and efficient service
- Maintained cleanliness of facility and supported daily operations, including member check-ins and tours, to promote a welcoming environment
Members Service Assistant
Rutgers University Recreation
New Brunswick, NJ
09.2018 - 05.2022
- Assisted students by providing direction, resources, and answering common questions.
- Verified identification of individuals entering facility.
Education
Master of Science - Health Informatics
Rutgers Biomedical And Health Sciences - School of Health Professions
Piscataway, NJ05-2024
Bachelor of Science - Health Administration
Rutgers University - School of Arts And Sciences
New Brunswick, NJ05-2022
Skills
- Patient registration
- Insurance verification
- Revenue Cycle Operations
- Healthcare Information Systems
- Epic EHR
- MEDITECH
- Data Analysis
- Workflow Analysis
- SQL
- Python
- Tableau
- HIPAA compliance
- Customer service
Affiliations
- EOF Scholar - Rutgers University
- President/Treasurer for Pentecostal Students and Associates - Rutgers University
- Co-Captain/Choreographer for TWESE Dance Team - Rutgers University
- Community Member for Douglass Women - Rutgers University
Certification
The Critical Role of IT Support Staff in Healthcare
Johns Hopkins University
Issued Jul 2026
Credential ID SMK1IRW0OTHE
Pharmacy Technician Program
Stepful
Issued Jan 2026
Timeline
Patient Access Representative
University Hospital NJ
05.2024 - Current
Patient Access Registrar
Hoboken University Medical Center
03.2023 - 05.2024
Customer Service Representative/Cleaner
Planet Fitness
06.2022 - 09.2023
Members Service Assistant
Rutgers University Recreation
09.2018 - 05.2022
Master of Science - Health Informatics
Rutgers Biomedical And Health Sciences - School of Health Professions
Bachelor of Science - Health Administration
Rutgers University - School of Arts And Sciences