Tiffany Brasseaux

• Supervised daily cafe operations, ensuring smooth service flow and staff coordination.
• Trained new team members on service standards, food safety, and POS procedures.
• Monitored inventory levels and coordinated stock ordering to prevent shortages.
• Resolved customer concerns promptly, supporting consistent service quality and guest satisfaction.
• Scheduled staff shifts and optimized coverage to effectively meet peak business demands.
• Supported cash handling, register reconciliation, and end-of-day closing procedures.
• Enforced cleanliness and sanitation standards across dining, prep, and service areas to maintain a safe environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service.

I was in speech and debate, swim team, art projects all while finishing my senior year! I also held a part-time job at Sonic Drive In. I was determined to get it all done.