Tiffany Brinkley
Columbus
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Thorntons Gas Station
COLUMBUS
04.2024 - 07.2025
- Assisted guests with inquiries and requests.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Resolved customer disputes in a professional manner while maintaining positive relationships.
Gift Assembly/Production Worker
1800flowers INC
COLUMBUS
08.2024 - 01.2025
- Streamlined processes for organizing and distributing gifts.
- Ensured compliance with food safety regulations.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Key Carrier
Dollar General
COLUMBUS
01.2024 - 04.2024
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Reconciled daily register receipts against shift reports for accuracy.
- Used Point of Sale register system to complete transactions.
Education
Associate of Applied Science - Criminal Justice
Daymar College
Columbus, OH12-2019
Skills
- Critical and Analytical thinking skills
- Data entry
- Complaint handling
- Customer service
- Call center customer service
- Guest relations
Timeline
Gift Assembly/Production Worker
1800flowers INC
08.2024 - 01.2025
Guest Service Representative
Thorntons Gas Station
04.2024 - 07.2025
Key Carrier
Dollar General
01.2024 - 04.2024
Associate of Applied Science - Criminal Justice
Daymar College