Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Brown

Jacksonville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Child and Youth program assistant, helping children learn and develop through play, encouraging positive social interaction, and providing a safe, nurturing and fun environment for children.

Overview

12
12
years of professional experience

Work History

Support Resource Specialist

Cinch Home Services
07.2015 - Current
  • Collaborated with cross-functional teams to identify resource gaps and create solutions for streamlined operations.
  • Develop, manage and track performances of each of its Authorized Users to ensure compliance with Requirements.
  • Mentored junior staff members in effective resource management strategies, fostering a culture of continuous improvement throughout the organization.
  • Established clear performance expectations for team members regarding their role in managing resources efficiently.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Assisted multiple agents simultaneously, while also managing call time metrics.

Professional Face Painter

Funtastic Faces By Tiffany
07.2015 - Current
  • Handled cash transactions accurately while balancing customer interaction with operational efficiency.
  • Adhered to strict hygiene standards in the use of brushes, paints, and other materials to maintain client safety during application.
  • Promoted a fun and engaging atmosphere for event attendees through friendly interactions and entertaining design choices.
  • Interact with hundreds of children and parents per event.
  • Educated clients on proper care and maintenance of face paint designs to extend longevity and minimize skin irritation.
  • Streamlined setup and breakdown processes for efficient transitions between events, minimizing downtime.
  • Utilized social media platforms to showcase work and attract new customers through visual marketing efforts.
  • Increased repeat business by building strong relationships with clients and maintaining a professional attitude.

CYP Program Assistant

MCCS Lejeune-New River CYP
02.2012 - 06.2015
  • Enhanced CYP program quality by developing and implementing age-appropriate curriculum and activities.
  • Participated in ongoing professional development opportunities, enhancing abilities as a CYP Program Assistant.
  • Utilized effective behavior management techniques, resulting in a positive atmosphere conducive to learning and personal growth.
  • Provided guidance during group activities, promoting teamwork, collaboration, problem-solving skills among participants actively involved.
  • Coordinated special events, field trips, and activities that enriched children''s overall experience within the program setting.
  • Supported the program''s goals by maintaining a consistent presence within the classroom and providing necessary assistance to participants as needed.
  • Assisted in maintaining a safe, healthy, and inclusive environment for all program participants.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.

Education

Associate of Arts - Psychology

Coastal Carolina Community College
Jacksonville, NC

Skills

  • Procedure Compliance
  • Employment Recordkeeping
  • Professionalism
  • Multitasking
  • Team Collaboration
  • Excellent Communication
  • Attention to Detail
  • Artistic Creativity
  • Hygiene practices
  • Patience and Tolerance
  • Activity Planning
  • Behavior Modeling

Timeline

Support Resource Specialist

Cinch Home Services
07.2015 - Current

Professional Face Painter

Funtastic Faces By Tiffany
07.2015 - Current

CYP Program Assistant

MCCS Lejeune-New River CYP
02.2012 - 06.2015

Associate of Arts - Psychology

Coastal Carolina Community College

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Tiffany Brown