Tiffany Bruce

• Managed daily operations and staff schedules for service department.
• Oversaw customer interactions to ensure satisfaction and resolve issues.
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• Developed and maintained relationships with customers, vendors, and suppliers.
• Prioritized and delegated daily work tasks to meet anticipated project goals.

• Scheduled appointments and managed service department workflow
• Communicated effectively with customers about service updates
• Provided accurate estimates of repair costs, labor times and parts prices to customers.
• Assisted with scheduling appointments for service work to be performed on vehicles.

Managed quality communication, customer support and product representation for each client.

Maintained customer needs and expectations.

Maintained customers needs and expectations.

Managed technicians, Service Writer, Warranty Administer

Worked as a team member performing cashier duties, product assistance and cleaning.

Expressed appreciation and invited customers to return to the store.

Assisted customers with auto needs and product complaints.

Service Writer for Saab & Mitsubishi.

Assisted customers with Auto needs and product complaints.

Service Adviser

Receptionist, Data Entry, Warranty Administer, Service Adviser, Body Shop Manager.

Medallion Elite winner