Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Bryant

Macomb,MI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. I am committed to maintaining professional relationships and customer satisfaction. I am energetic and reliable, I work well independently and with others. I am looking for a job in a comfortable work environment that will allow me to learn new skills and provide me with the opportunity to grow within the company.

Overview

20
20
years of professional experience

Work History

Customer Service Representative

AE Fleming Company
01.2019 - Current
  • Answering phone calls and assisting customers with purchase orders
  • Entering company bills and freight bills
  • Handling account receivables
  • Managing customers accounts and taking payment for invoices
  • Filing and scanning in documents
  • Proficient in quick books.

ESTHETICIAN

Evolution Medical Spa
01.2015 - 08.2015
  • Performed a variety of treatments including Microdermabrasion, LHR (Candela), E-two, Velashape, chemical peels, and spider vein removal
  • Consulted with patients and educated them on treatments specific to their needs
  • Performed clerical duties including answering phone, scheduling appointments, sending emails, updating patient charts, filing charts, making copies, lead calling
  • Left job to be a stay home mom

Esthetician

Midwest Center for Dermatology
10.2014 - 01.2015
  • Performed extractions and a variety of chemical peels on acne patients, including Salyclic, Glycolic and Jessner peels
  • Assisted the doctor with writing prescriptions and organizing a skincare regimen specific to the patients needs
  • Explained medications and their proper use and noted this in patients chart.


AMERICAN LASER ESTHETICIAN

microdermabrasion, Silk Peel MD, E-matrix
04.2014 - 10.2014
  • Velashape, LHR (Candela), and Zerona
  • Booked appointments, conducted patient consultations regarding services, educated patients on specific treatments crucial to their needs
  • Performed clerical duties specific to answering phone, scheduling appointments and filing charts

Receptionist

Salon 210
01.2010 - 12.2012
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Child Care Assistant

New Horizons Learning Center
07.2003 - 08.2008
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Planned and implemented crafts and other activities to spark interest and enhance development.

Education

Some College (No Degree) - Business Management

Schoolcraft College
Livonia, MI

State License - Esthetics

Michigan College of Beauty
Troy
03.2014

High School Diploma -

Franklin High School
Livonia
05.2003

Skills

  • Microsoft Word
  • Quickbooks
  • Customer Relations
  • Computer Proficiency
  • Customer Service
  • Credit Card Payment Processing

Timeline

Customer Service Representative

AE Fleming Company
01.2019 - Current

ESTHETICIAN

Evolution Medical Spa
01.2015 - 08.2015

Esthetician

Midwest Center for Dermatology
10.2014 - 01.2015

AMERICAN LASER ESTHETICIAN

microdermabrasion, Silk Peel MD, E-matrix
04.2014 - 10.2014

Receptionist

Salon 210
01.2010 - 12.2012

Child Care Assistant

New Horizons Learning Center
07.2003 - 08.2008

Some College (No Degree) - Business Management

Schoolcraft College

State License - Esthetics

Michigan College of Beauty

High School Diploma -

Franklin High School

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Tiffany Bryant