Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Cahanin

Church Point,LA

Summary

Seasoned Training Manager with a proven track record at Waffle House, enhancing employee productivity and morale through innovative training methods and body language awareness. Expert in wine pairing, I excel in team motivation and ensuring high customer satisfaction rates. Skilled in developing strong communication channels and efficient service strategies.

Overview

19
19
years of professional experience

Work History

Waitress Trainer

Applebees
06.2016 - 10.2019
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Training Manager

Waffle House
06.2000 - 03.2015
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.```

Education

No Degree - Management

Rayne High
Rayne,La
05.2003

Skills

  • Team motivation
  • Body Language Awareness
  • Wine Pairing Expertise
  • Patience and Tact

Timeline

Waitress Trainer

Applebees
06.2016 - 10.2019

Training Manager

Waffle House
06.2000 - 03.2015

No Degree - Management

Rayne High
Tiffany Cahanin