Tiffany Cambrice
2328 Bristol Place, New Orleans,LA
Summary
Experienced professional with solid background in foodservice and insurance industry with excellent interpersonal and documentation skills. Detail-oriented, observant and knowledgeable, offering excellent track record of tackling various tasks to support company goals. Demonstrates genuine hospitality to establish rapport with customers and deliver memorable experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Crawford Catastrophe
2450 Severn Avenue, Metairie, LA
06.2022 - 06.2024
- Investigated insurance claims to determine coverage and liability.
- Calculated estimated costs for damages and losses.
- Maintained organized records of claim activity and related documents.
- Informed claimants about the claims process and answered questions regarding policies.
- Developed strategies for processing complex cases efficiently.
Insurance Adjuster
Sedgwick Claims Service
3120 Canal Street, New Orleans, LA
09.2022 - 10.2022
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
- Negotiated and settled claims according to information presented through reports, research, and data verification.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Server
Deanie's Seafood Restaurant
814 Iberville Street, New Orleans, LA
08.2019 - 10.2022
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Fine Dining Server
Court of Two Sisters
613 Royal Street, New Orleans, LA
01.2021 - 07.2022
- Provided menus, explained daily specials, and answered questions about menu items.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Assisted other servers when needed during peak periods.
- Responded quickly to guest inquiries or complaints in a professional manner.
- Upheld the restaurant's high standards of etiquette, hospitality, and customer service.
Server Captain
Felix's Restaurant & Oyster Bar
739 Iberville Street, New Orleans, LA
08.2015 - 08.2019
- Monitored food quality throughout service periods to ensure freshness and temperature accuracy of dishes served.
- Maintained up-to-date knowledge of menu items, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Interacted and engaged with patrons to promote friendly environment.
Alcohol Auditor
Bev & Co
New Orleans, LA
03.2017 - 05.2019
- Reviewed and evaluated internal control systems, financial records, and accounting systems to ensure accuracy of information.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
- Interacted regularly with clients to discuss audit progress, findings, and recommendations.
- Provided guidance on improving internal controls over business processes.
Room Service Supervisor
The Roosevelt
130 Roosevelt Way, New Orleans, LA
03.2013 - 02.2015
- Supervised and trained room service staff to ensure proper customer service.
- Maintained inventory levels for all items used by room service department.
- Coordinated with other departments within the hotel to ensure smooth functioning of operations.
- Analyzed guest feedback surveys to identify areas needing improvement in services provided by room service department.
Room Service Supervisor
Harrah's Hotel
8 Canal Street, New Orleans, LA
08.2006 - 03.2014
- Provided guidance to staff members regarding safety regulations and procedures.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
Skills
- Claims Investigation
- Policy Interpretation
- Automobile appraisals
- Guest Engagement
- Positive and professional
- Exceptional customer service
- Strong Work Ethic
Certification
- Adjusters License (Licensed in 7 states)
- State Farm Certified (Auto, Property, Xactimate, Hail and Wind Damage)
- USAA IA Certified
Timeline
Insurance Adjuster
Sedgwick Claims Service
09.2022 - 10.2022
Insurance Adjuster
Crawford Catastrophe
06.2022 - 06.2024
Fine Dining Server
Court of Two Sisters
01.2021 - 07.2022
Server
Deanie's Seafood Restaurant
08.2019 - 10.2022
Alcohol Auditor
Bev & Co
03.2017 - 05.2019
Server Captain
Felix's Restaurant & Oyster Bar
08.2015 - 08.2019
Room Service Supervisor
The Roosevelt
03.2013 - 02.2015
Room Service Supervisor
Harrah's Hotel
08.2006 - 03.2014
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