Tiffany Chavez
Clarksville,TN
Summary
Dedicated health science student with active participation in the Students of America program, gaining valuable insights and experiences. Successfully completed education as a Cna as well as a CMA with a remarkable 4.0 GPA. Possessing a strong foundation in healthcare knowledge and a passion for excellence, equipped to contribute effectively to any healthcare organization.
Overview
8
8
years of professional experience
Work History
CMA
Tennova Medical Center
03.2019 - 05.2020
- Company Overview: Gastroenterology
- Conducted lab tests and reported results
- Gathered all relevant information and calculations to assist the physician in interpreting results
- Assisted in scheduling appointments for procedures and follow ups
- Ensured treatment efficacy by keeping track of treatment regimens and policies
- Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate
- Held responsibility for the patients' safety and well-being
- Gathered histories, vitals, and current complaints through patient interviews
- Certified that equipment and supplies were properly maintained for quality patient care and safety
- Gastroenterology
Medical Assistant
Clarksville Pulmonary
Clarksville, TN, USA
12.2018 - 05.2020
- Processed paperwork, copied insurance cards, and coordinated patient data for billing and insurance processing
- Kept track of medical supply levels to ensure there was enough on hand, placing replenishment orders before they ran out
- Implemented care and efficiency improvements to support and improve office operations
- Recorded vital signs and medical history for patients
- Gathered information about the client's medical history, including medications, symptoms, and allergies
- Scheduled patient appointments over the phone and in person
- Performed preliminary assessments, such as measuring weight, temperature, and blood pressure, and meticulously documented the results
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
Mail Clerk
Child support office
08.2018 - 05.2020
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Provided typing, word processing, and clerical support and assisted with special projects
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Processed incoming and outgoing documents via electronic methods and systems
- Greeted customers and visitors in a professional manner
- Utilized effective time management strategies to ensure deadlines were met
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
- Sorted and distributed incoming mail on a daily basis
- Scanned documents into electronic files for storage purposes
- Performed data entry tasks accurately and efficiently using Microsoft Office applications
- Monitored security access to the building by issuing visitor passes
- Prepared correspondence including letters, memos, emails
Crew Member
Dairy Queen
05.2012 - 04.2014
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
- Responsible for taking and placing orders in a timely manner
- Ensuring that food is prepared and distributed properly
- Performed daily inspections, basic maintenance, and minor repairs to keep gear and equipment in good working order
- Followed all company safety procedures
- Verified food expiration dates were labeled accordingly and maintained a clean and safe work environment
- Prepared a variety of foods in accordance with customers' orders or supervisors' instructions following approved procedures
- Communicated openly with the management team to ensure smooth workflows during each shift
- Handled customer complaints in a professional and courteous manner
- Placed orders into POS systems and handled cash and credit transactions
Education
Nursing Assitant- Certification -
01.2024
Certified medical assitant -
The Medical Institute Of Kentucky
Bolwing Green, KY01.2018
diploma -
Montgomery Central High School
Clarksville, TN05.2012
Skills
- Call Handling
- Filing Systems
- Time Management
- Word Processing
- Master Calendar
- Scheduling appointment’s
- Administrative Procedures
- Telephone Systems
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- CPR
- Maintaining confidentiality
Timeline
CMA
Tennova Medical Center
03.2019 - 05.2020
Medical Assistant
Clarksville Pulmonary
12.2018 - 05.2020
Mail Clerk
Child support office
08.2018 - 05.2020
Crew Member
Dairy Queen
05.2012 - 04.2014
Nursing Assitant- Certification -
Certified medical assitant -
The Medical Institute Of Kentucky
diploma -
Montgomery Central High School