Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Cherry

Whitakers,NC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Phlebotomist

Kedplasma
05.2023 - Current
  • Assessed plasma collection machines for proper functionality.
  • Provided excellent customer service by responding promptly to inquiries from donors or staff members.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Maintained a clean, safe, and organized work environment.
  • Assisted in the collection of plasma donations from donors.
  • Maintained accurate records of donor collections, including volume and type of donation.

Customer Service Representative

Alorica
09.2016 - 04.2023
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Assisted in research projects
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

School Bus Driver

Nash County Schools
08.2014 - 08.2020
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained NC driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.

Education

No Degree - Phlebotomy Technician

Edgecombe Community College
Tarboro, NC
01.2020

High School Diploma -

Northern Nash High School
Rocky Mount, NC
06.2013

Skills

  • Paperwork Processing
  • Venipuncture
  • Data Entry
  • Equipment Monitoring
  • Database Management
  • Product Knowledge
  • Customer Relations

Timeline

Phlebotomist

Kedplasma
05.2023 - Current

Customer Service Representative

Alorica
09.2016 - 04.2023

School Bus Driver

Nash County Schools
08.2014 - 08.2020

No Degree - Phlebotomy Technician

Edgecombe Community College

High School Diploma -

Northern Nash High School

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Tiffany Cherry