Tiffany Cochran
Birmingham,AL
Summary
Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Overview
16
16
years of professional experience
Work History
District Manager
UBreakiFix
Birmingham, AL
07.2021 - Current
- Managed and motivated sales team to increase revenue 46% in 6 months.
- Supervised 6 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Spearheaded routine operations and special program initiatives for regional group
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
Pandora Sales Expert
Trendy Trunk
Hendersonville, TN
09.2020 - 04.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Created and implemented sales strategies to successfully meet company targets.
- Developed and delivered engaging sales presentations to convey product benefits.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Sales Expert
Romanoff Renovations
Nashville, TN
04.2019 - 08.2020
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Negotiated and worked with venues and vendors to carry out event objectives.
- Planned large-scale events such as trade shows, conferences, and meetings.
- Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
- Interfaced effectively with design team members, including contractors and vendors to resolve issues and discuss ideas.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Store Manager
Sleep Number Corporation
Nashville, TN
06.2006 - 03.2019
- Built powerful team and managed top volume store in Memphis/Alabama/Mississippi/Arkansas District for 12 consecutive years •Excellent NPS scores resulting in Purchase surveys of 97% •Exceeding Comp and Plan without sacrificing operations or customer service for 8 years •The store achieved 97% in operational excellence; which ranked store 2nd in corporation nationwide •Directed District Leadership Development Class for 9 years resulting 37 participants being promoted to Store Manager and 3 participants being promoted to District Managers • District Audit Captain responsible for inventory, cash management, and all operations •Earned President Circle Award 4 times •Served as Regional Military Event Captain for 7 years.
Education
Associate of Arts - Business Management
Jacksonville State University
Jacksonville, ALSkills
- Training and Development
- Budgeting and Finance
- Selling Expertise
- Performance Appraisals
- Product Development
- Goal Attainment
- Shrink reduction
- Merchandising operations
- Internal Auditing
Timeline
District Manager
UBreakiFix
07.2021 - Current
Pandora Sales Expert
Trendy Trunk
09.2020 - 04.2021
Sales Expert
Romanoff Renovations
04.2019 - 08.2020
Store Manager
Sleep Number Corporation
06.2006 - 03.2019
Associate of Arts - Business Management
Jacksonville State University