Tiffany Combs
Cincinnati
Summary
Event Sales & Operations Manager with extensive experience in planning and executing a diverse range of events. Focused on enhancing client satisfaction through strategic relationship-building and meticulous event management. Expertise in venue operations, budgeting, and effective use of event management software.
Overview
9
9
years of professional experience
Work History
Event Sales Manager
The Backstage Event Center/Nicholson's
Cincinnati
06.2025 - Current
- Serve as the primary point of contact for all event inquiries received through The Knot, Wedding Wire, and Tripleseat, maintaining an average response time.
- Managed communications with event hosts, ensuring seamless planning and execution of events.
- Build and maintain strong business relationships to encourage repeat bookings and long-term partnerships.
- Coordinate and communicate all event details- including menu selections, room setup, bar service, AV requirements, and more-using Tripleseat software.
- Scheduled and facilitated comprehensive venue tours and food tastings for clients to enhance event planning.
- Coordinated with outside vendors to fulfill client needs, ensuring high service standards and successful event outcomes.
- Conducted post-event follow-ups to enhance guest satisfaction and address feedback for continuous improvement.
- Track and maintain financial records for all events within Tripleseat.
- Participate in weekly meetings with the management team to align on goals, updates, and opportunities.
Event Venue Director
Health Fitness
Cincinnati
08.2024 - Current
- Oversee the daily operations of the Delhi Event Center, ensuring that it is well-maintained, clean, and ready for events.
- Work closely with clients to plan, organize, and execute a wide variety of events, including corporate meetings, weddings, concerts, conferences, and social events.
- Served as primary contact for clients throughout event planning and execution, facilitating clear communication and support.
- Assist clients in selecting event packages, arranging catering, audiovisual needs, and décor.
- Developed and managed event budgets, aligning with client financial expectations to ensure satisfaction.
- Manage the event schedule, ensuring that all events are appropriately spaced and set up on time.
- Hire, train, and supervise event staff, including coordinators, technicians, servers, and maintenance personnel.
- Built and maintained client relationships, fostering repeat business and generating positive referrals.
Executive Administrative Assistant
The Harder Restaurant Group
Cincinnati
05.2023 - 06.2024
- Led franchise operations, managing events, personnel, inventory, and daily functions.
- Developed onboarding processes for over 100 new hires and implemented standard work practices across the franchise chain.
- Coordinated community events that strengthened relationships and supported sales growth.
- Communicated with the corporate office and owner during standard meetings.
Event Manager
Jeff Ruby Culinary Entertainment
Cincinnati
09.2022 - 03.2023
- Acted as the primary contact for all events at The Lempicka event venue, coordinating and executing tasks seamlessly.
- Coordinated communication, timelines, and deliverables with rental companies throughout project lifecycle, facilitating smooth operations for sound, entertainment, florists, and catering.
- Developed detailed project timelines for various events, ensuring all tasks were scheduled and organized effectively. for various event types: weddings, corporate events and private in-home events.
- Communicated and organized all aspects of the event through Tripleseat software.
- Maintained continuous relationships with VIGS (very important guests) and prospective clientele for future events.
General Manager/ Event Manager
Jeff Thomas Catering
Ludlow
10.2017 - 09.2022
- Managed weekly payroll for 90+ staff, leading 1:1 sessions on raises, benefits, and insurance to support employee satisfaction.
- Served as primary point of contact for over 100 events and weddings, guiding clients from initial interaction to event conclusion.
- Guided potential clients on tours of exclusive and non-exclusive venues. with potential clients at exclusive and non-exclusive venues.
- Hosted private food and wine tastings to ensure customer satisfaction will be met during the event.
- Completed weekly sales projections to allocate appropriate headcount resources for the kitchen staff.
- Completed weekly payroll for all on-site and part-time employees (90+ employees).
- Conducted monthly sales tax analysis for compliance with state regulations, ensuring timely payment of obligations while monitoring accounts receivable and payable.
- Oversaw maintenance of office, kitchen, and annex buildings and managed transportation vans for events.
Education
B.B.A. -
Eastern Kentucky University
Richmond, KY01-2017
Timeline
Event Sales Manager
The Backstage Event Center/Nicholson's
06.2025 - Current
Event Venue Director
Health Fitness
08.2024 - Current
Executive Administrative Assistant
The Harder Restaurant Group
05.2023 - 06.2024
Event Manager
Jeff Ruby Culinary Entertainment
09.2022 - 03.2023
General Manager/ Event Manager
Jeff Thomas Catering
10.2017 - 09.2022
B.B.A. -
Eastern Kentucky University