Tiffany Commander
St. Petersburg,FL
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
23
23
years of professional experience
Work History
Territory Sales Account Manager
Saint Pete MRI
St. Petersburg, FL
04.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Streamlined internal processes for better efficiency in account management tasks.
- Contributed to event marketing, sales and brand promotion.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Strategic Account Executive
Philips Respironics
Region: Southwest FL
09.2009 - 04.2022
- Managed and Grew $12M territory in SW FL region calling on DME and referring physicians to drive brand specific prescriptions.
- Presented professional image consistent with company's brand values.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
- Contributed to team objectives in fast-paced environment.
- Assessed market trends to identify emerging opportunities and develop targeted sales initiatives.
- Contributed to event marketing, sales and brand promotion.
- Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
- Built relationships with customers and community to promote long term business growth.
- Coordinated with marketing teams to create customized campaigns that resonated with target audiences.
Account Manager
Covidien
Region: Lake City, FL - Miami, FL
10.2005 - 09.2009
- Liaised with marketing and sales teams to develop targeted campaigns.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Streamlined internal processes for better efficiency in account management tasks.
- Achieved or exceeded company-defined sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Built diverse and consistent sales portfolio.
Sales Manager
Pinnacle Medsource
Alpharetta, GA
06.2002 - 10.2005
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Increased sales revenue by developing and implementing effective sales strategies.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Account Manager, Inside Sales
Graham Field
Norcross, GA
12.2000 - 06.2002
- Facilitated regular team meetings to share best practices, discuss challenges, and foster a collaborative work environment.
- Increased overall revenue by identifying upselling opportunities and presenting relevant product offerings to existing clients.
- Facilitated business by implementing practical networking techniques.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Bachelor of Science - Health Sciences
Columbus State University
Columbus, GA08.2000
Skills
- Customer training
- Complaint Management
- Account verification
- Contract Negotiation
- Relationship building and management
- Networking skills
- Customer Service
- Account development
- Goal-Oriented
- Strategic Planning
Timeline
Territory Sales Account Manager
Saint Pete MRI
04.2022 - Current
Strategic Account Executive
Philips Respironics
09.2009 - 04.2022
Account Manager
Covidien
10.2005 - 09.2009
Sales Manager
Pinnacle Medsource
06.2002 - 10.2005
Account Manager, Inside Sales
Graham Field
12.2000 - 06.2002
Bachelor of Science - Health Sciences
Columbus State University