Tiffany Copeland
Valdosta,GA
Summary
Dedicated and results-oriented Insurance Agent with a strong background in sales and customer service. Proven ability to analyze clients' insurance needs and recommend the most suitable policies. Excellent communication and negotiation skills, with a track record of building and maintaining long-term client relationships. Highly knowledgeable about various types of insurance products and adept at explaining complex coverage options in a clear and understandable manner. Strong attention to detail and ability to thrive in a fast-paced, target-driven environment. As a previous employee at Southern Harvest Insurance Agency, I gained valuable experience in understanding and meeting clients' insurance needs. My work history includes roles such as Warehouse Associate at Home Depot, Lobby Attendant at Hampton Inn and Suites, and Direct Support Staff at Rescare, all of which have honed my skills in customer service, maintaining cleanliness, and providing support to individuals.
Overview
9
9
years of professional experience
Work History
Insurance Agent
Southern Harvest Insurance Agency
07.2023 - 12.2024
- As an Insurance Agent at Southern Harvest Insurance Agency, I honed my skills in understanding and meeting clients' insurance needs
- I conducted thorough client needs assessments to recommend appropriate insurance products, provided exceptional customer service, and built and maintained long-term client relationships
Lobby Attendant
Hampton Inn and Suites
02.2023 - 03.2023
- As a Lobby Attendant at Hampton Inn and Suites, I was responsible for cleaning the common areas of the hotel, ensuring a pleasant environment for guests
Insurance Agent
ABC Insurance Agency
01.2018 - 12.2020
- Responsible for prospecting and generating new business through networking, referrals, and cold calling
- Conducted thorough client needs assessments to recommend appropriate insurance products, such as life, health, auto, and home insurance
- Provided exceptional customer service by promptly addressing inquiries, processing policy changes, and handling claims
Direct Support Staff
Rescare
01.2016 - 07.2020
- In my role as Direct Support Staff at Rescare, I provided individuals with support to lead as close to normal a life as possible
Licensed Insurance Agent
XYZ Insurance Company
03.2016 - 12.2017
- Developed and executed strategic sales plans to meet and exceed monthly targets
- Educated clients on different insurance options available, highlighting the benefits and coverage details
- Utilized CRM software to track leads, manage client information, and follow up on policy renewals and cross-selling opportunities
Warehouse Associate
Home Depot
- As a Warehouse Associate at Home Depot, I gained experience in wall building and running fluid lines
- Additionally, in my role as Key Carrier/Sales Associate at Dollar General, I assisted customers with various questions and concerns, stocked shelves, and maintained store cleanliness
Education
G.e.d - N
Wiregrass Georgia Technical College
Valdosta12.2013
Skills
- Sales and negotiation
- Customer relationship management
- Insurance products knowledge
- Effective communication
- Prospecting and lead generation
PERSONAL INFORMATION
- Address: ,
- Nationality:
- Driving License:
- Hobbies:
Timeline
Insurance Agent
Southern Harvest Insurance Agency
07.2023 - 12.2024
Lobby Attendant
Hampton Inn and Suites
02.2023 - 03.2023
Insurance Agent
ABC Insurance Agency
01.2018 - 12.2020
Licensed Insurance Agent
XYZ Insurance Company
03.2016 - 12.2017
Direct Support Staff
Rescare
01.2016 - 07.2020
Warehouse Associate
Home Depot
G.e.d - N
Wiregrass Georgia Technical College