Tiffany Creevey
Haslet,Texas
Summary
Operations and administrative professional with experience in data entry, records management, invoice processing, information management, logistics, and regulatory compliance. Skilled at maintaining accurate information, coordinating across departments, managing documentation, and supporting time-sensitive operational workflows. MBA graduate seeking an operations, administrative, or data-focused support role with Lockheed Martin.
Overview
3
3
years of professional experience
Work History
Account Executive
Mainfreight
Haslet, TX
01.2026 - Current
- Managed client accounts and maintained strong relationships with key stakeholders.
- Collaborated with cross-functional teams to develop tailored logistics solutions.
- Conducted market research to identify new business opportunities and customer needs.
- Prepared and presented proposals to clients, showcasing Mainfreight's services.
- Coordinated shipments and ensured timely delivery of goods to customers.
- Utilized CRM software to track interactions and manage account information efficiently.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Generated weekly reports on sales performance against targets for upper management review.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Attended networking events to build relationships with potential customers.
- Identified potential new customers through research of industry trends and competitive analysis.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Identified customer needs by asking questions and advising on best solutions.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Participated in training sessions to enhance product knowledge and service offerings.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
Sales Associate
David McDavid Honda
Irving, TX
05.2025 - 09.2025
- Maintain and update customer information and records, ensuring that information remains accurate and current.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Responded promptly to client inquiries, enhancing customer satisfaction with company products and services.
- Collaborated with team members to consistently meet and exceed daily sales goals.
- Resolved customer inquiries and issues efficiently, ensuring a positive shopping experience.
- Maintain confidential files and records in accordance with company policies and procedures.
- Process invoices and administrative documentation accurately within established deadlines.
- Support multiple administrative functions simultaneously to help departments meet deadlines and maintain efficient workflows.
- Coordinate across departments to support smooth day-to-day operations.
- Assist accounting functions through accurate invoice processing and record maintenance.
- Processed customer transactions efficiently at the point-of-sale system. using a point-of-sale system.
Dangerous Goods Agent
FedEx Espress
Haslet
10.2023 - 04.2025
- Compiled, scanned, verified, sealed, and processed documentation for regulated and potentially hazardous shipments.
- Maintained compliance with FAA and IATA regulations while handling time-sensitive cargo.
- Reviewed shipment information for accuracy and completeness prior to transit.
- Collaborated with team members across operations to meet daily processing and transportation goals.
- Operated machinery and handling equipment as needed while maintaining safety and compliance standards.
- Supported organized recordkeeping and documentation within a highly regulated logistics environment.
- Ensured compliance with dangerous goods regulations and safety protocols.
- Handled documentation for hazardous materials shipments and inspections.
- Collaborated with team members to maintain safe storage practices.
- Monitored packaging procedures to meet safety standards for shipments.
- Trained staff on proper handling of dangerous goods and emergency procedures.
- Assisted in coordinating dangerous goods logistics for timely deliveries.
- Evaluated risk assessments for hazardous material transport processes.
- Communicated effectively with carriers regarding dangerous goods requirements.
- Completed required paperwork associated with shipments of hazardous cargo.
- Provided training and guidance to personnel on proper procedures for packaging, labeling, and shipping of dangerous goods.
- Investigated incidents related to improper handling or transport of hazardous materials.
- Participated in meetings regarding new policies or procedures related to the transport of hazardous substances.
- Adhered to company safety procedures, OSHA requirements and DOT regulations.
- Coordinated hazardous material handling activities among multiple departments.
- Developed safe transport plans for hazardous materials.
- Monitored hazardous materials during transportation to ensure secure delivery.
- Inspected incoming containers for any signs of damage or contamination from hazardous materials.
- Verified that all necessary permits were obtained prior to the transport of dangerous goods.
- Worked closely with other departments to resolve issues related to transporting dangerous goods.
- Responded quickly and effectively to emergency situations involving hazardous materials.
- Organized and managed the storage of hazardous materials in accordance with applicable regulations.
- Assessed, evaluated and verified dangerous goods documentation for accuracy.
- Advised customers on proper storage and handling of dangerous goods according to industry standards.
- Prepared reports summarizing findings from investigations into incidents involving dangerous goods.
- Maintained detailed records regarding the receipt, shipment and disposal of hazardous substances.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Education
Bachelors of Elementary Education -
Western Governors University
Masters of Business Administration -
Western Governors University
Skills
- Data Entry
- Information Management
- Records Management
- Microsoft Office
- Administrative Support
- Invoice Processing
- Documentation
- Regulatory Compliance
- Cross-Functional Communication
- Logistics Support
- Data Accuracy
- Electronic Filing
Timeline
Account Executive
Mainfreight
01.2026 - Current
Sales Associate
David McDavid Honda
05.2025 - 09.2025
Dangerous Goods Agent
FedEx Espress
10.2023 - 04.2025
Bachelors of Elementary Education -
Western Governors University
Masters of Business Administration -
Western Governors University