Tiffany DeWees
Chiefland,FL
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
15
15
years of professional experience
Work History
Receptionist
Hometown Healthcare and Pediatrics
Trenton, FL
08.2022 - Current
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Check insurance
- Confirm appointments
- Daily encounters forms
- Monitored reception area to provide consistently safe, hazard-free environment for patients.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted and directed patients to appropriate personnel and answered large number of calls.
- Provided excellent customer service at all times while interacting with both internal and external patients
Health Technician
Florida Department of Health in Levy County
Chiefland, FL
04.2019 - 07.2021
- Administered medication to students
- Logged incident reports
- Aide the school nurse
Receptionist
Dr Rascati OD PA
Chiefland, FL
01.2010 - 05.2015
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies.
- Scheduled appointments for patients .
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted and directed visitors to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
Education
High School Diploma -
Bell High School
Bell, FL05-2003
Skills
- Customer service
- Appointment scheduling
- Payment processing
- Multi-line telephone operation
- Document transmission
- Insurance verification
- Reception area management
- Clerical support
- Filing systems
- Time management
- Organizational skills
- Attention to detail
Timeline
Receptionist
Hometown Healthcare and Pediatrics
08.2022 - Current
Health Technician
Florida Department of Health in Levy County
04.2019 - 07.2021
Receptionist
Dr Rascati OD PA
01.2010 - 05.2015
High School Diploma -
Bell High School