Tiffany Dickinson
Newbury Park,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Server/Bartender
Cisco's Restaurant
01.2016 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
BJ's Restaurant & Brewhouse
10.2011 - 05.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Banquet Server
Best Western Thousand Oaks Inn
01.2005 - 03.2007
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Education
No Degree - Cosmetology
School of Cosmetology
Simi Valley, CA09.2005
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA01.2005
Skills
- Safe Food Handling
- Supply Restocking
- Food Inspection
- Beverage Preparation
- Point of Sale Operation
- Strong Work Ethic
Timeline
Server/Bartender
Cisco's Restaurant
01.2016 - Current
Server
BJ's Restaurant & Brewhouse
10.2011 - 05.2016
Banquet Server
Best Western Thousand Oaks Inn
01.2005 - 03.2007
No Degree - Cosmetology
School of Cosmetology
High School Diploma -
Thousand Oaks High School
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