Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Dougan

Ashland City,TN

Summary

Seasoned Restaurant Manager known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.

Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Small City Pizza
Ashland City, TN
2020.01 - Current
  • Maintained detailed records of sales transactions and daily shift reports.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Handled all day to day inventory, ensuring product was coming out in a timely manner while keeping quality.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Assisted staff by serving food and beverages or bussing tables.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Education

Certificate - Culinary

August Escoffier
Boulder, CO
2015-03

Skills

  • Kitchen oversight
  • Menu development
  • Recruitment
  • Restaurant operations management
  • Culinary arts education
  • Customer loyalty
  • Regulatory compliance
  • Supervisory skills
  • Conflict resolution techniques
  • Customer engagement
  • Customer-oriented
  • Customer service best practices
  • Stable work history
  • Passion for customer satisfaction

Timeline

Restaurant Manager

Small City Pizza
2020.01 - Current

Certificate - Culinary

August Escoffier
Tiffany Dougan