Tiffany Evans
Lake Butler
Summary
Detail-oriented professional with extensive experience in customer service and financial record maintenance. Proven track record in data entry accuracy and document processing, ensuring timely resolution of customer inquiries and issues.
Overview
21
21
years of professional experience
Work History
Deputy Clerk
Columbia County Tax Collector
Lake City
06.2025 - Current
- Processed Driver License for renewals and suspension clearances.
- Processed vehicle/tag registrations and title transfers.
- Processed tax payments and maintained accurate financial records for constituents.
Customer Service Representative
Davis Express Trucking
Starke
12.2018 - 06.2025
- Provided exceptional customer service, addressing inquiries, and resolving any issues, delays, and complaints in a timely manner via phone and email.
- Assisted in resolving billing disputes between customers and carriers.
- Provided training, support, and guidance to colleagues.
- Tracked shipments and equipment using computerized tracking systems.
- Processed transportation orders and entered data accurately into the dispatch system.
- Scheduled orders for pickup and delivery according to customer requirements.
Damage Recovery Specialist
EAN Holdings, LLC
Gainesville
03.2010 - 08.2018
- Provide excellent customer service to renters, insurance companies, and government entities (FBI, PD, Army, Navy, Air Force) via telephone and web-based communications.
- Send invoices, SF95s, apply payments, and disburse refunds.
- Investigate and provide a resolution for damage disputes.
Secretary Specialist
State of Florida
Tampa
06.2005 - 03.2010
- Provide customer service in person, by phone, and by email for Mediation, CCI, and Case Management.
- Entered court data into the MDS system.
- Schedule court-ordered mediation hearings and send notices.
- Invoice and receipt payments for mediation hearings.
- Generate court orders for judges' signatures
Education
High School Diploma -
Armwood High School
Seffer, FL07-2001
Skills
- License and registration systems
- Document processing
- Financial record maintenance
- Invoice generation
- Data entry accuracy
- Customer relationship management
- Attention to detail
Timeline
Deputy Clerk
Columbia County Tax Collector
06.2025 - Current
Customer Service Representative
Davis Express Trucking
12.2018 - 06.2025
Damage Recovery Specialist
EAN Holdings, LLC
03.2010 - 08.2018
Secretary Specialist
State of Florida
06.2005 - 03.2010
High School Diploma -
Armwood High School