Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Farrand

St Johnsbury,VT

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Recreation Director/Supervisor

Genesis HealthCare
06.2024 - Current
  • Organized successful events that got residents engaged in the community for meaningful life enrichment.
  • Managed budget effectively, allocating resources to maximize the impact of recreational activities and events.
  • Obtained information from medical records and medical staff to assess patient's needs, capabilities and interests.
  • Developed annual budgets and provided monthly reports to efficiently use financial resources.
  • Participated in training and development programs to maximize opportunities for self-development.
  • Prepared and submitted reports and charts of careplans, cognitive assessments, and quarterly assessments for each persons treatment plan to reflect patient's progress and regression.
  • Oversaw staff recruitment, training, and performance evaluations to maintain a high-quality team of recreation professionals.
  • Ensured compliance with local, state, and federal regulations related to recreation programming, facilities, and safety standards.

Direct Support Professional

Upper Valley Services
06.2022 - 08.2023
  • I worked with a gentleman with mental and physical disadvantages.
  • The goal was getting him engaged in the community, along with meeting his personal goals he set for himself
  • We practiced daily living tasks that will benefit him while out in the community, and preparing him to better engage in a sufficient living style.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Direct Support Professional

Eagle Eye Farm Rehabilitation Center
07.2021 - 12.2021
  • I work with individuals with traumatic brain injuries and mental illnesses.
  • Job duties include making appointments, daily living tasks, medication distribution, cooking/cleaning, following dietary needs and physical therapy exercises
  • I helped teach clients about safe and appropriate boundaries.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Completed regular check-ins and progress report for each client.

Business Office Management Temp

The Pines Healthcare & Rehabilitation Centers/Westaff
10.2020 - 01.2021
  • Contracted into the Pines by Westaff.
  • Job duties consisted of helping assist with payroll, keeping track of all in and out punches including shift differentials.
  • Answered phones promptly while transferring all calls to the correct wings.
  • Managed bank accounts and residential trust accounts, making money transfers as needed to the correct accounts.
  • Including making bank deposits and scanning checks remotely into each account.
  • Working with residents to help get their patient shares and bills paid on time.
  • Assisted with COVID-19 protocol, trained for applying PPE gear, and screening. While completing rapid testing for all staff coming into the building for their shifts.
  • Developed trustworthy rapport with clients through consistent communication and exceptional customer service skills.
  • Handled confidential information with discretion, ensuring data privacy for both employees and clients alike.

Administrative and Compliance Assistant

Rural Edge
07.2019 - 10.2020
  • Provided consistent customer service by phone and in person; collected and updated data, relayed information accurately.
  • Reviewed tenant files, confirming signature dates in preparation for review.
  • Assisted with yearly reviews.
  • Sent notification to tenants and properties advising organized activities and events; manually updated the calendar.
  • Dated, printed, mailed, and tracked letters sent to property waitlist applicants placing a copy in the applicant file.
  • Input maintenance work orders from tenants.
  • Maintained strict confidentiality as outlined in confidentiality agreement.
  • Managed recordkeeping systems related to compliance activities ensuring easy access when needed.
  • Worked closely with other department members to ensure accurate and timely completion of compliance tasks, promoting teamwork within the organization.

Home Care Provider

Northeast Kingdom Human Services
05.2018 - 08.2018
  • Shared my home, providing full care to a physically and mentally disadvantaged, middle-aged male
  • Transported individuals to complete errands and attend community events and appointments
  • Assisted clients with personal care and hygiene practices, money management and scheduling
  • Disbursed, monitored, and tracked medication dosage and dispensing

Community Integration Specialist

Northeast Kingdom Human Services
05.2017 - 03.2018
  • Provided community-based care to 1-2 mentally disadvantaged individuals at any given time
  • Assisted clients in making healthy, consistent, and proactive decisions supporting self-sufficiency
  • Transported clients to events, errands, appointments, and general life tasks assisting with physical needs as necessary
  • Maintained a positive and safe working relationship and communication style, recognizing each client's dignity

Floating Teacher

Northeast Kingdom Preschool & Childcare
12.2016 - 05.2017
  • Supported classroom teachers with ages, infant to preschool in a licensed childcare setting.
  • Provided teachers with breaks, curriculum, and activity support on a rotating basis.
  • Assisted children with everyday routines.
  • Gross motor skills, math/reading and helping them to make healthy choices.

Personal Care Attendant/ Home Health Aide

Caledonia Home Health
09.2016 - 01.2017
  • Provided care to clients in their own homes, including daily living tasks, cooking, cleaning, and personal care.
  • Maintained a sense of companionship and ran errands to pick up groceries or medications as needed.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
  • Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Bartender/Waitress

St. Johnsbury Country Club
06.2016 - 09.2016
  • Opened and closed the facility, handled money, and deposited daily profits to the bank.
  • Accepted restaurant orders, served, made beverages, and maintained a professional appearance and demeanor at all times.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Education

Community College of Vermont
Saint Johnsbury, VT
10.2022 - 05.2024

High School Diploma -

St. Johnsbury Academy
Saint Johnsbury, VT
05.2014

Skills

  • Caregiving
  • Childcare
  • Computer Skills
  • Teaching
  • Application Specialist
  • Phone Etiquette
  • Organizational Skills
  • Appointment Scheduling
  • Front Desk
  • Cash Handling
  • Office Administration
  • Serving Experience
  • Meal Preparation
  • Communication Skills
  • Data Entry
  • Time Management
  • Bartending
  • Office Management
  • Facility Management
  • Management
  • Activity Scheduling
  • Multitasking
  • Excellent Communication
  • Team Leadership
  • Adaptability and Flexibility
  • Staff Training

Timeline

Recreation Director/Supervisor

Genesis HealthCare
06.2024 - Current

Community College of Vermont
10.2022 - 05.2024

Direct Support Professional

Upper Valley Services
06.2022 - 08.2023

Direct Support Professional

Eagle Eye Farm Rehabilitation Center
07.2021 - 12.2021

Business Office Management Temp

The Pines Healthcare & Rehabilitation Centers/Westaff
10.2020 - 01.2021

Administrative and Compliance Assistant

Rural Edge
07.2019 - 10.2020

Home Care Provider

Northeast Kingdom Human Services
05.2018 - 08.2018

Community Integration Specialist

Northeast Kingdom Human Services
05.2017 - 03.2018

Floating Teacher

Northeast Kingdom Preschool & Childcare
12.2016 - 05.2017

Personal Care Attendant/ Home Health Aide

Caledonia Home Health
09.2016 - 01.2017

Bartender/Waitress

St. Johnsbury Country Club
06.2016 - 09.2016

High School Diploma -

St. Johnsbury Academy

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Tiffany Farrand