Tiffany Fatz
Calhoun,Georgia
Summary
Dedicated manager with a history of meeting company goals. Skilled in working under pressure and adapting to new situations and challenges. Strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Office Manager
It's Maid Day
01.2019 - 03.2024
- Responsible for the overall daily operations of an office environment, which includes staff management, development, and customer service.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Monitored metrics to keep track of individual and team performance against set targets.
Sales Floor Team Member
Target
04.2016 - 01.2019
- Greeted customers, helped locate and suggest merchandise, and informed them of current promotions
- Assisted at the check out lanes when needed
- Organized shelves to maintain visual appeal and stocked merchandise.
Shift Leader
Taco Bell
03.2013 - 09.2016
- Oversaw team by actively communicating, remedying any issues and providing feedback
- Monitored employees to ensure proper food safety and sanitation procedures were being followed at all times
- Trained new employees, delegated daily tasks and responsibilities
- Maintained professionalism and offered solutions when addressing customer complaints
- Reconciled cash drawer and store safe at start and end of each shift, accounting for errors and resolving discrepancies.
Education
High School Diploma -
Cass High School at White
05.2012
Skills
- Communication Skills
- Customer Service
- Data Entry
- Organizational Skills
- Scheduling
- Time Management
- Office Management
- CRM Software
- Payroll Processing
Timeline
Office Manager
It's Maid Day
01.2019 - 03.2024
Sales Floor Team Member
Target
04.2016 - 01.2019
Shift Leader
Taco Bell
03.2013 - 09.2016
High School Diploma -
Cass High School at White
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