Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Feliciano

Miami

Summary

Dedicated customer service professional with a proven track record of building strong relationships and resolving complex issues. Demonstrates exceptional listening skills to accurately assess customer needs and deliver tailored solutions that enhance satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Beverage Cart Attendant

Trump National Doral Miami
Miami
02.2022 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained cleanliness and sanitation of the beverage cart, adhering to health and safety standards.
  • Ensuring positive guest experiences.
  • Maintained knowledge of the alcohol menu and was able to adapt to changes in a prompt manner.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Beverage Cart Attendant

Deering Bay Yacht & Country Club
Miami
01.2021 - 01.2022
  • Greeted guests in a friendly manner while providing excellent customer service.
  • Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
  • Implemented plans to drive sales growth for members and visitors.
  • Developed strong relationships with regular customers, enhancing their overall experience.
  • Identified needs of customers promptly and efficiently.

Education

Business

Florida International University
Miami, FL
06-2027

Skills

  • Customer service
  • Data analysis
  • Team collaboration
  • Sales strategies
  • Relationship building
  • Effective communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Beverage Cart Attendant

Trump National Doral Miami
02.2022 - Current

Beverage Cart Attendant

Deering Bay Yacht & Country Club
01.2021 - 01.2022

Business

Florida International University

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