Tiffany Flores
Bellville,TX
Summary
Dynamic small business owner with a proven track record at TR Flores Photography, as well as Spotlight Entertainment/ Karaoke Tonight excelling in customer relations and marketing strategies. Enhanced brand awareness through targeted campaigns, resulting in increased client retention. Skilled in operations management and relationship building, delivering exceptional service and fostering lasting connections with clients.
Overview
27
27
years of professional experience
Work History
Owner
TR Flores Photography
04.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Small Business Co-Owner
Spotlight Entertainment, Karaoke Tonight
05.2016 - Current
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Managed financial aspects of the business, including budgeting and bookkeeping.
- Oversaw staff hiring process, selecting candidates who aligned with company values and had relevant skills for each role.
- Interacted well with customers to build connections and nurture relationships.
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising.
- Expanded product offerings to meet customer demands while maintaining high quality standards.
- Enhanced business operations for greater efficiency through streamlining processes and implementing new systems.
- Consulted with customers to assess needs and propose optimal solutions.
Professional Vocalist
Vince Vance and The Valiants
06.1998 - 10.2018
- Enhanced audience engagement by incorporating dynamic stage presence and powerful vocal techniques.
- Tailored performances to client preferences, providing memorable entertainment experiences for audiences of all ages and backgrounds.
- Contributed to the success of recording projects as a session vocalist, delivering expressive vocals that enhanced overall production quality.
- Applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
- Recorded vocals in studios for radio, film, or television.
- Supported charitable organizations by performing at fundraising events, using talents to contribute positively to the community.
Education
General
Bellville High School
Bellville, TX05-1998
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
- Marketing
- Business administration
- Negotiation
- Customer service management
- Scheduling
- Quality assurance
Languages
English
Timeline
Owner
TR Flores Photography
04.2019 - Current
Small Business Co-Owner
Spotlight Entertainment, Karaoke Tonight
05.2016 - Current
Professional Vocalist
Vince Vance and The Valiants
06.1998 - 10.2018
General
Bellville High School
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