Tiffany Fowler
Santa Rosa Beach,FL
Summary
Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Director of Retail
Alys Beach Resorts
Alys Beach, FL
03.2015 - Current
- Tracked trends and imcorporated enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained new employees on proper protocols and customer service standards.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Sales Associate
Crewcuts
Miramar Beach, FL
04.2013 - 01.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assistant Manager
American Eagle Outfitters, Inc
Destin, FL
08.2013 - 04.2014
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Arts - English Literature
University of Central Florida
Orlando, FL05.2002
Skills
- Persuasive Negotiations
- Retail Budgeting
- Accounting Records
- Inventory Control Processes
- Strategic Business Initiatives
- Profitability Improvement
- Staff Retention
- P&L Management
Timeline
Director of Retail
Alys Beach Resorts
03.2015 - Current
Assistant Manager
American Eagle Outfitters, Inc
08.2013 - 04.2014
Sales Associate
Crewcuts
04.2013 - 01.2019
Bachelor of Arts - English Literature
University of Central Florida