TIFFANY FOWLER
MULLINAX FORD NEW SMYRNA BEACH
Titusville,FL
9
years of professional experience
Experienced customer service and coordination professional with a background in mobile service scheduling, payment processing, and compassionate care. Known for attention to detail, reliability, and clear communication.
Work History
Mobile Services Coordinator
2 Years 7 Months- Coordinated mobile service appointments, matching technician availability with customer location and vehicle needs.
- Scheduled recall and maintenance visits, confirming service details and required parts before dispatch.
- Communicated appointment updates to customers, providing clear arrival windows and service instructions.
- Maintained accurate records in dealership systems, tracking repair orders, notes, and follow-up actions.
- Prepared mobile service work orders, verifying VINs, warranties, and requested services for technicians.
- Resolved scheduling conflicts, adjusting routes and appointments to support timely service completion.
PICK UP AND DELIVERY
2 Years 7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
CASHIER
2 Years 7 Months- Issued receipts, refunds, and change while maintaining secure cash-handling practices.
- Processed service and parts payments accurately using dealership point-of-sale systems.
- Reconciled cash drawer contents and corrected discrepancies before end-of-day closeout.
- Assisted service advisors by posting repair orders and updating customer account balances.
- Answered incoming calls and directed customers to appropriate departments promptly.
- Resolved payment issues professionally while preserving customer satisfaction and workflow speed.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Certified Nursing Assistant
6 Years 4 Months- Provided compassionate personal care support, promoting client dignity and daily comfort. 2. Assisted with bathing, grooming, and dressing while maintaining privacy and safety. 3. Monitored client conditions and reported changes promptly to care team. 4. Supported mobility and transfers using proper body mechanics and fall-prevention practices. 5. Prepared nutritious meals and followed individualized dietary preferences and instructions. 6. Delivered companionship and emotional support to strengthen client well-being. 7. Maintained clean, organized living spaces through light housekeeping and laundry tasks. 8. Documented care activities accurately and followed individualized care plans consistently.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Monitored and recorded patient vitals including temperature, blood pressure, and blood sugar levels to assess health status. such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented pressure the development of pressure ulcers through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Associate of Science - MEDICAL ASSISTANT
Skills
Organizational skills
Time management
Multitasking Abilities
Time management
Excellent communication
Customer service
Efficient scheduling
Customer service
Problem-solving
Problem-solving abilities
Reliability
Timeline
Mobile Services Coordinator
MULLINAX FORD NEW SMYRNA BEACH
03.2024 - CurrentRead More
PICK UP AND DELIVERY
MULLINAX FORD NEW SMYRNA BEACH
03.2024 - CurrentRead More
CASHIER
MULLINAX FORD NEW SMYRNA BEACH
03.2024 - CurrentRead More
Certified Nursing Assistant
COMFORT KEEPERS TITUSVILLE
02.2018 - 06.2024Read More
PURDUE GLOBAL UNIVERSITY
Associate of Science from MEDICAL ASSISTANT
Read More