Tiffany Gomez
Miami
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Receptionist
JG Fire Sprinklers
Miami
01.2026 - Current
- Greeted clients and visitors warmly upon arrival at the fire protection company.
- Managed incoming phone calls and directed them to appropriate staff members.
- Coordinated appointment scheduling for service technicians and client consultations.
- Assisted with administrative tasks, including filing and data entry for records management.
- Collaborated with team members to ensure smooth office operations and communication.
- Handled mail and packages, ensuring timely distribution within the office environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted customers, answered general questions and directed to appropriate locations.
Consultant/Customer service
Bella Quinces
Miami
02.2025 - 05.2025
- Assisted clients with event planning and customization for quinceañera celebrations.
- Collaborated with vendors to secure services and supplies for events.
- Coordinated logistics for events, ensuring timely setup and breakdown.
- Consulted customers on dress options and availability.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Education
Southwest Miami Senior High School
Miami, FL04-2026
Skills
- Customer service
- Event coordination
- Appointment scheduling
- Data entry
- Communication skills
- Time management
- Problem solving
- Professional and polished presentation
- Verbal and written communication
- Telephone skills
- Positive and professional
- Professional demeanor
- Multitasking and prioritization
- Organization skills
- Front desk operations
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
JG Fire Sprinklers
01.2026 - Current
Consultant/Customer service
Bella Quinces
02.2025 - 05.2025
Southwest Miami Senior High School