Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Hailey

Knoxville,Tennessee

Summary

Reliable and upbeat retail sales professional versed in product placement and merchandising. Experience in inventory management and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Caregiver

Self Employed Services
06.2015 - Current
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.

Housekeeping Supervisor

Self Employed Services
08.2008 - Current
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Assisted homeowner with laundry folding, ironing and pressing.
  • Sorted, laundered and put away various laundry items.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Store Manager

Fancy Rascal
01.2019 - 05.2021
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising. Rotated merchandise and displays to feature new products and promotions.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories. Submitted orders for new inventory.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.

Timeshare Sales Agent

Westgate Resorts
02.2008 - 08.2008
  • Guided sales prospects on resort property tours and followed up with targeted sales presentations.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Reached or exceeded sales quotas and preset personal performance goals.
  • Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
  • Participated in continuing education classes.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Prepared pricing agreements and contracts to close sales.

Education

A.A.S. Business Management And Supervision - Business Management with Hospitality

Pellissippi State Community College
Knoxville, Tennessee
05.2015

Skills

  • Technologically savvy
  • Customer Inquiries
  • Suggestive Selling
  • Communications Strategies
  • Conflict Resolution Techniques
  • Social Media Platforms
  • Customer Service and Assistance
  • Excellent Written and Verbal Communication
  • Merchandising and Display

Certification

Certificate in Supervision-Pellissippi State Community College

Timeline

Store Manager

Fancy Rascal
01.2019 - 05.2021

Caregiver

Self Employed Services
06.2015 - Current

Housekeeping Supervisor

Self Employed Services
08.2008 - Current

Timeshare Sales Agent

Westgate Resorts
02.2008 - 08.2008

A.A.S. Business Management And Supervision - Business Management with Hospitality

Pellissippi State Community College

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Tiffany Hailey