Friendly, detail-oriented professional, knowledgeable of office functions, with a solid background in the healthcare field, excited to begin a new challenge with a successful team. Experience working with the general public at all levels including patrons, patients, professionals and children. Goal-oriented, Customer Service Specialist effective at dealing with individuals during stressful and confusing situations.
• Answer multiple phone lines, schedule appointments, input insurance information, verify/file all insurance claims.
• Training & supervision of all staff.
• Facilitate all patient management for office.
• Create & present treatment plans, help patients with financial arrangements, take payments.
• Accounts Receivable & Collections.
• Marketing to all referring and target offices.