Tiffany Haole Valenzuela
Salem,OR
Summary
Adaptable professional with a background in office administration and customer service. Known for dedication and loyalty to employer, effective time management and clear communication, ready to support the Salem-Keizer arts programs and educators in their endeavor for excellence in their programs.
Overview
19
19
years of professional experience
Work History
Office Administrator
Salem Heating and Sheet Metal
Salem, OR
03.2019 - Current
- Answering phones, data entry for materials and HVAC equipment, taking customer payments over the phone and for over-the-counter sales, submitting applications for commercial and residential permits, scheduling appointments for the residential HVAC estimator, creating projects and jobs for project managers using our customer database program (Service Titan) and updating customer information, logging timecards for field employees, assisting customers with financing applications through Service Finance, document filing and organization, distributing general company-wide announcements, delivery and pickup of various materials to/from distributors, notarization of lien waivers for large-scale projects (Notary Public of Oregon Commission #1058022)
Bartender
Walery's Pizza
Salem, Or
07.2007 - Current
- I have worked seasonally serving drinks, taking orders, answering phones, boxing pizzas, busing tables, doing food prep, customer service relations, janitorial duties, stocking shelves, and cleaning/closing the restaurant.
Catering Coordinator
Panera Bread Company
Keizer, OR
03.2016 - 03.2019
- As a catering coordinator, I produce/package/deliver orders, review orders, assist clients over the phone and in person with orders, aid in training new catering coordinators/shift supervisors in the business, communicate with the managers about product needs, reach out to potential clients in the area.
Shift Supervisor
Panera Bread Company
Portland, OR
11.2014 - 03.2016
- As a supervisor, I ran shifts, wrote schedules, took orders over the phone, opened/closed the store, helped implement correct duties, aided in training, evaluated sales and tracked/managed labor, oversaw associate-to-customer relations, counted cash and scrubbed tills.
Part-time associate
Panera Bread Company
Corvallis, OR
07.2013 - 07.2014
- I was cross-trained in all areas of the bakery cafe. I was responsible for setting up and tearing down the bakery or the production lines, I rang orders on a POS system, learned food prep and sanitation guidelines, gained some barista skills.
Member
Alpha Phi Fraternity
Corvallis, OR
04.2009 - 06.2012
- I joined my sisters in working together toward building a successful fraternity, collaboration in the recruitment of new members, promoting sisterhood, attending fundraisers for our fraternity as well as fundraisers for our fellow greek chapters and encouraging/taking part in community service.
Education
Bachelors of Arts - Choral Education
Oregon State University
Corvallis, OR12-2027
High School Diploma - undefined
Perrydale High School
Amity, OR06-2007
Skills
- Office: Answering multi-line phones, data entry, customer payments and support for sales, mechanical permit applications, scheduling appointments and calendar-keeping, building projects/jobs/customer profiles using database program (ServiceTitan), general Microsoft 360 application use, logging timecards for field employees, financing application assistance through Service Finance, filing and organization, distributing general company-wide announcements, delivery and pickup of various materials to/from distributors, mail handling, lien waiver notarizations (Notary Public of Oregon - Commission #1058022)
- Customer Service: Active listening, conflict resolution and clear communication, multitasking, time management, patience and empathy, positive and calm attitude, adaptable, team-oriented, high level of teachability, general food-service knowledge and best-practices
Accomplishments
Alpha Phi Fraternity, 357 NW 25th St. Corvallis, OR 97330 Member: April 2009- June 2012 I joined my sisters in working together toward building a successful fraternity, collaboration in the recruitment of new members, promoting sisterhood, attending fundraisers for our fraternity as well as fundraisers for our fellow Greek chapters and encouraging/taking part in community service.
Affiliations
Oregon Repertory Singers, PO Box 820057, Portland, Oregon 97282 Member: August 2015 - Current I join my fellow choir community in working together to share creativity and inspiration through choral music.
Timeline
Office Administrator
Salem Heating and Sheet Metal
03.2019 - Current
Catering Coordinator
Panera Bread Company
03.2016 - 03.2019
Shift Supervisor
Panera Bread Company
11.2014 - 03.2016
Part-time associate
Panera Bread Company
07.2013 - 07.2014
Member
Alpha Phi Fraternity
04.2009 - 06.2012
Bartender
Walery's Pizza
07.2007 - Current
High School Diploma - undefined
Perrydale High School
Bachelors of Arts - Choral Education
Oregon State University